Maxwell Klich
Allentown,PA
Summary
Dynamic and customer-focused professional with extensive experience at Giant Food Stores and Chick-Fil-A. Proven expertise in cash register operations and currency counting, complemented by exceptional communication skills. Recognized for building strong customer relationships and consistently exceeding sales targets through attentive service and product recommendations. Adaptable and detail-oriented, committed to enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Giant Food Stores
12.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
Front End Team Member
Chick-fil-A
08.2022 - 05.2023
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Emmaus High School
Emmaus, PA06-2026
Skills
- Cash handling
- Customer service
- POS system operation
- Cash handling expertise
- Positive and professional
- Drawer management
- Stress management
- Phone etiquette
- Customer satisfaction
Timeline
Cashier
Giant Food Stores
12.2024 - Current
Front End Team Member
Chick-fil-A
08.2022 - 05.2023
High School Diploma -
Emmaus High School
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