Maxwell Schaar

-Manage daily eCommerce operations, ensuring timely order fulfillment, and incredible service.

-Cultivate and maintain relationships with repeat and business customers, providing exceptional support and service.

-Train and mentor team members on best practices in eCommerce processes and customer service.

-Analyze sales data to identify trends in labor demands.

-Ensured compliance with data security measures to protect sensitive customer information.

-Collaborate with upper management to implement continuous improvements and exceed team goals.

-Evaluate performance metrics and provided coaching to aid in achieving department goals.

-Communicate and implement new business processes and systems updates, providing training for all business operations.

-Trained and mentored new staff on best practices and operational procedures.

-Led inter-department challenges to adopt and implement company best practices to achieve store goals.

-Built strong, trusting relationships with department team members ensuring proper support while upholding food safety standards.

-Worked alongside store leadership to ensure completion of nightly tasks and maintain store function.

-Provided learning opportunities for store teams to engage in KBS for seasonal items to offer expertise in meal prepping and food pairings.

-Repaired minor equipment malfunction.

-Resolved customer concerns promptly, fostering positive relationships.

-Facilitated team-growth opportunities within external businesses through team exercises.

-Managed a team of facilitators providing collegiate orientations and events interpersonal programs for business partners.

-Built trusted relationships with business customers and non-profits providing tailored events.

-Managed business accounts, e-mail blast communications, and community outreach.