Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maycie Boyle

Pittsburgh,PA

Summary

Adaptable and driven professional with a positive attitude and a strong background in customer service, administrative support, logistics, and sales. Known for maintaining professionalism and optimism in fast-paced environments while managing multiple responsibilities with efficiency and attention to detail. Skilled in team leadership, route coordination, and client relations through roles in Amazon logistics and cemetery sales. Recognized for excellent communication, problem-solving, and organizational skills, with proficiency in Microsoft Office, Excel and dispatching tools. Seeking a rewarding opportunity where a strong work ethic and collaborative spirit can contribute to team success and long-term growth.

Overview

13
13
years of professional experience

Work History

Family Services Counselor / Cemetery Sales Representative

Mt. Lebanon Cemetery
04.2025 - 06.2025
  • Assisted families in selecting cemetery arrangements including burial plots, vaults, caskets, and memorial services with empathy and professionalism.
  • Educated clients on available pre-need and at-need services, explaining options in a compassionate and clear manner.
  • Prepared and followed up on contracts, estimates, and documentation through Docusign and CRM systems.
  • Conducted follow-up calls and in-person meetings to support families throughout the decision-making process.
  • Met and exceeded monthly sales goals through personalized service and strong client relationships.
  • Coordinated with grounds crew and administrative staff to ensure accuracy and timely execution of services.
  • Maintained thorough records and ensured compliance with all legal and regulatory requirements related to burial services.

Dispatcher / Driver / Operations Manager

Amazon Delivery Service Partner (DSP)
03.2022 - 12.2024
  • Coordinated daily delivery operations, dispatching routes for 20+ drivers to ensure on-time performance and efficiency.
  • Managed driver schedules, monitored performance metrics, and implemented corrective actions as needed.
  • Trained and onboarded new drivers on safety procedures, customer service expectations, and delivery protocols.
  • Delivered packages safely and efficiently to residential and commercial customers while maintaining high customer satisfaction ratings.
  • Communicated with Amazon logistics and support teams to resolve routing issues and escalate concerns.
  • Maintained accurate logs, route data, and compliance with company and DOT standards.
  • Supported vehicle inspections and maintenance scheduling to ensure fleet readiness.

Bartender / Server

Café Notte
10.2018 - 03.2020
  • Provided attentive table and bar service in a fine-dining atmosphere.
  • Mixed and served beverages with accuracy and efficiency.
  • Maintained a professional and engaging presence.
  • Ensured exceptional guest experiences through attention to detail.

Office Assistant

Bankowski Cleaning
03.2013 - 10.2018
  • Tracked employee hours and labor costs for payroll.
  • Scheduled cleaning services for residential and commercial clients.
  • Managed supply inventory and purchasing.
  • Assisted with cleaning, painting, and light landscaping tasks.

Bartender

Rumerz Sports Bar & Grill
01.2012 - 06.2018
  • Prepared a variety of alcoholic and non-alcoholic beverages.
  • Delivered outstanding customer service in a high-volume environment.
  • Maintained stock levels and adhered to all beverage regulations.
  • Ensured a safe and welcoming atmosphere for guests.

Sales Representative / Retail Cashier

East Street Beer Distributor
11.2016 - 01.2018
  • Built and maintained strong customer relationships.
  • Processed sales transactions and managed inventory restocking.
  • Represented company products and services to potential customers.
  • Handled payments, invoicing, and customer service inquiries.

Education

GED -

Allegheny Intermediate Unit
Homestead, PA

Skills

  • Organizational & Time Management
  • Customer Service & Relationship Building
  • Microsoft Office & EPIC Systems
  • Communication (Verbal & Written)
  • Team Collaboration & Leadership
  • Inventory & Supply Management
  • Problem-Solving & Critical Thinking

Timeline

Family Services Counselor / Cemetery Sales Representative

Mt. Lebanon Cemetery
04.2025 - 06.2025

Dispatcher / Driver / Operations Manager

Amazon Delivery Service Partner (DSP)
03.2022 - 12.2024

Bartender / Server

Café Notte
10.2018 - 03.2020

Sales Representative / Retail Cashier

East Street Beer Distributor
11.2016 - 01.2018

Office Assistant

Bankowski Cleaning
03.2013 - 10.2018

Bartender

Rumerz Sports Bar & Grill
01.2012 - 06.2018

GED -

Allegheny Intermediate Unit

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Maycie Boyle