McKenna Hooks
Pittsburgh
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Butler Country Club
04.2024 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Learned how to serve in a formal dining room setting.
Barista
Bloom Cafe
11.2022 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
BBA - Marketing
University of Pittsburgh
Pittsburgh, PA05-2027
Skills
- Strong multitasking
- POS system operation
- Memory retention
- Beverage recommendations
- Strong work ethic
Timeline
Wait Staff Member
Butler Country Club
04.2024 - Current
Barista
Bloom Cafe
11.2022 - 08.2023
BBA - Marketing
University of Pittsburgh
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