Summary
Overview
Work History
Education
Skills
Timeline
Generic
McKenna Pierce

McKenna Pierce

Pittsburgh

Summary

Dedicated professional with customer service expertise and strong communication skills. Committed to creating personalized shopping experiences and fostering positive environments to enhance customer satisfaction.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Walmart
7500 University Blvd, Moon Township, PA 15108
02.2025 - Current
  • Managed online order fulfillment processes to ensure timely and accurate deliveries.
  • Curated personalized shopping experiences based on customer preferences and purchase history.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

Greeter

Sam's Club
249 Summit Dr, Pittsburgh, PA 15275
03.2024 - 09.2024
  • Welcomed members and guests, providing exceptional customer service and fostering a positive shopping environment.
  • Assisted with member inquiries, resolving issues promptly to enhance overall satisfaction.
  • Monitored entrance area for security, ensuring safety protocols were consistently upheld.
  • Maintained cleanliness and organization of the front area, contributing to an inviting atmosphere.
  • Collaborated with team members to manage high-volume shopping periods effectively.
  • Implemented promotional displays at checkout to enhance sales opportunities.

Cashier

At Home Decor Superstore
2000 Casteel Dr, Coraopolis PA, 15108
04.2022 - 03.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of checkout area for optimal customer experience.
  • Handled cash, credit, and gift card transactions accurately to ensure financial integrity.
  • Trained new cashiers on operational procedures and customer service standards.
  • Maintained cleanliness and orderliness of cart areas to promote safety and accessibility.

Education

High School Diploma -

PA Cyber
N/A
06-2024

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Strong fashion sense
  • Upbeat and outgoing attitude
  • Decision-making
  • Heavy lifting
  • Relationship building
  • Merchandise selection
  • Animal welfare
  • Time management
  • Pet interaction
  • Teamwork
  • Animal care knowledge
  • Fast typing speed
  • Strong communication skills

Timeline

Online Personal Shopper

Walmart
02.2025 - Current

Greeter

Sam's Club
03.2024 - 09.2024

Cashier

At Home Decor Superstore
04.2022 - 03.2024

High School Diploma -

PA Cyber
McKenna Pierce