MCKENZIE BETZ
Hershey,PA
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
6
6
years of professional experience
Work History
Behavioral Support Analyst
06.2023 - Current
- Supported individuals throughout daily activities, ensuring safety and practicing life skills
- Monitored and recorded the behavior and growth each day in accordance to the ISP
- Handled medicine and medical emergencies in an effective and on time manner
- Collaborated with family members to learn more about each individual's needs, aiming to best support them.
Psychology Fieldwork Intern
Children's Museum
01.2023 - 05.2023
- Researched the cognitive abilities of developing children
- Administered demos to further understand growth development
- Analyzed how children process and complete tasks at hand
- Produced reports each shift of the data observed and calculated.
Client Experience Associate
BOHO Studios
08.2022 - 05.2023
- Facilitated new client orientations, including touring the studio, demonstrating the usage of equipment, explaining policies, and handling money
- Greeted and built personal relationships with each client to ensure customer satisfaction and a comfortable atmosphere
- Upheld the cleanliness of the studio while arranging the set up and take down of the class equipment.
Stylist
Levi's
06.2022 - 01.2023
- Exceeded daily sales goals through recommendations and knowledge of inventory
- Handled all register functions of cashing customers out, doing returns, and shipments.
Sales Associate
Express Factory Outlet
08.2021 - 05.2022
- Implemented daily opening and closing procedures, including handling the registers
- Promoted the store's loyalty program, expanding sales and opening multiple credit cards a week.
Ride Operator
Hersheypark
05.2020 - 10.2021
- Conducted safety checks and followed specific procedures during every ride to ensure all parts were up to standard and guests would have a safe and memorable experience
- Managed daily functions, including taking over during employee's breaks, training, emergencies, and shift rotation.
Sales Associate
Five Below
01.2021 - 08.2021
- Awarded employee of the month with a customer service rating of 100%
- Participated in creating the store's visual layouts and maintaining restocks.
Hostess
Outback Steakhouse
10.2018 - 12.2019
- Greeted guests, being a welcoming first point of contact into the restaurant
- Coordinated with kitchen staff and servers to ensure a smooth and productive day
- Assisted the restaurant in opening and closing responsibilities, bussing, taking orders, and managing takeout.
Education
B.S. IN PSYCHOLOGY WITH A MINOR IN GENERAL BUSINESS -
VIRGINIA COMMONWEALTH UNIVERSITY
Richmond05.2023
Skills
- Deadline Adherence
- Collaborative Problem-Solving
- Punctual and Dependable
- Customer Service
Timeline
Behavioral Support Analyst
06.2023 - Current
Psychology Fieldwork Intern
Children's Museum
01.2023 - 05.2023
Client Experience Associate
BOHO Studios
08.2022 - 05.2023
Stylist
Levi's
06.2022 - 01.2023
Sales Associate
Express Factory Outlet
08.2021 - 05.2022
Sales Associate
Five Below
01.2021 - 08.2021
Ride Operator
Hersheypark
05.2020 - 10.2021
Hostess
Outback Steakhouse
10.2018 - 12.2019
B.S. IN PSYCHOLOGY WITH A MINOR IN GENERAL BUSINESS -
VIRGINIA COMMONWEALTH UNIVERSITY
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