Motivated General Manager with years of experience in customer service and retail management. Recognized for surpassing goals, rewarded with quick advancement throughout the years. Successful in delivering the best atmosphere for both colleagues and clients. Hands on learner. Proactive, goal oriented employee with 12 years experience in exceptional customer service, 8 years of management experience, 10 years of retail experience, and 4 years of culinary experience. In 2017, the human resource department of the company I worked for, disregarded the age requirement of the store manager to promote myself to the position, for the biggest location on the east coast. In 2018, one week after being hired, was promoted from a sales associate to the assistant manager, 5 months later to the store manager. In 2019 at the same company, the district manager had given me the task to foresee another location and train the new store manager, retrain the staff, and remerchandised the entire facility. In 2022 at my current company, I had been Assistant General Manager for 5 months and did not qualify for the General Manager position. My direct rapport saw my potential and put me in an interim role for 30 days, which resulted in me getting the permanent role. I never lose, I only win or learn. Success is impossible without failure.