Meea Sanchez
Philadelphia
Summary
Dynamic customer service professional, excelling in communication, and attention to detail. Adept at managing guest relations and enhancing customer experiences, I thrive in fast-paced environments, ensuring satisfaction and loyalty through effective problem-solving and organization skills. Passionate about fostering welcoming atmospheres for all.
Overview
2
2
years of professional experience
Work History
Customer Service
Planet Fitness Gym
Philadelphia
02.2025 - Current
- Greeted members and guests, providing a welcoming atmosphere.
- Answered phone calls, addressing inquiries and providing information about services.
- Maintained cleanliness and organization of reception area and fitness center facilities.
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Yoga Instructor
City Fitness
Philadelphia
08.2023 - Current
- Led dynamic yoga classes for diverse groups of participants.
- Fostered a supportive and welcoming environment in all classes.
- Maintained cleanliness and organization of the studio space consistently.
- Collaborated with other instructors on curriculum development and special projects.
- Educated participants about anatomy, physiology, philosophy and lifestyle related topics.
maître d'
Irwin's Upstairs
Philadelphia
08.2023 - 12.2024
- Welcomed guests and managed seating arrangements in a high volume fine dinning restaurant.
- Tracked seated guests and available seating using computer-based and mobile reservation software, Resy.
- Monitored dining area for cleanliness and maintained high service standards.
- Collaborated with kitchen staff to ensure timely order delivery and quality control.
- Served as liaison between front-of-house staff and management team for communication purposes.
- Answered phones promptly to record and confirm reservations.
Education
Adult, Child, & Infant CPR & AED -
Emergency Care And Safety Institute
NFP-East02-2025
Yoga Instructor -
Synergy School of Yoga
Miami, FL09-2020
Skills
- Reservation management
- Communication skills
- Customer service
- Conflict resolution
- Organization skills
- Detail-oriented
- Multitasker
- Time management
- Waitlist management
- Dining customer service
- Up-selling techniques
- Problem-solving
- POS system operations
- Customer flow management
- Guest relations
References
References available upon request.
Timeline
Customer Service
Planet Fitness Gym
02.2025 - Current
Yoga Instructor
City Fitness
08.2023 - Current
maître d'
Irwin's Upstairs
08.2023 - 12.2024
Adult, Child, & Infant CPR & AED -
Emergency Care And Safety Institute
Yoga Instructor -
Synergy School of Yoga