Megan Fisher
Mount Wolf
Summary
I am an observant person, fast learner, and adapt easily. When it comes to work of any kind, I am very motivated and determined. I have a bachelor’s degree in psychology, and I minored in disability studies. I have learned time management skills in a high stress & fast paced environment. Crisis intervention has taught me the skills to effectively deescalate patients in person as well as on the phone. Multi-tasking, critical thinking, empathy, active listening, & complex problem-solving skills are used every day in this position.
Overview
12
12
years of professional experience
Work History
Crisis Intervention Counselor
Wellspan Behavioral Health
06.2015 - Current
- Crisis counselor involves evaluating patients through psychosocial assessment during a time of crisis to determine & recommend a level of care, counseling patients of all ages, collaborating with emergency room physicians, community agencies, outpatient providers, & schools, providing support and guidance, placing patients into facilities, coordinating & screening admissions, taking involuntary petitions, authorizing insurance for inpatient stays telephonically or through provider/insurance portals, navigating patient’s electronic medical record via EPIC, documentation, scheduling appointments, community outreach, Childline referrals, answering phone calls, etc.
Unit Secretary
Wellspan Behavioral Health - York Hospital Adult Inpatient Psychiatry
08.2014 - 11.2015
- Unit secretary in the inpatient psychiatric unit consists of helping patients use their resources, answering questions, preparing patient charts, handling admissions and discharges, answering phones, keeping track of daily census and distributing it, assigning patients to doctors, entering patients into consult database, multitasking in a fast paced environment, etc.
- Coordinated communication between medical staff and families to support patient care needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Assisted in managing inventory of supplies, ensuring availability for clinical staff during critical times.
Intern
Franklin County Adult Probation
01.2014 - 04.2014
- The title of Intern includes interacting with offenders in an office setting and their homes, investigating their homes for any violations of probation, counseling and monitoring offender’s behavior, field work, answering phones, accessing databases such as CDI & CPCMS to gain information about offenders, attending trainings like motivational interviewing and taser use, using Microsoft applications to complete various paper work such as termination letters, DNA packets, violation packets, etc.
Education
Bachelor’s Degree - Psychology, Disability Studies
Shippensburg University
Shippensburg, PA01.2014
High School Diploma - undefined
Red Lion Area Senior High School
Red Lion, PA01.2010
Skills
- Great Communication Skills
- Computer Skills
- Time Management
- Fast learner
- Works well with the public of all ages
- Strong Work Ethic
- Motivated
- Willing to Learn
- Flexible
- Multitasking
- Risk evaluation
- De-escalation techniques
Timeline
Crisis Intervention Counselor
Wellspan Behavioral Health
06.2015 - Current
Unit Secretary
Wellspan Behavioral Health - York Hospital Adult Inpatient Psychiatry
08.2014 - 11.2015
Intern
Franklin County Adult Probation
01.2014 - 04.2014
High School Diploma - undefined
Red Lion Area Senior High School
Bachelor’s Degree - Psychology, Disability Studies
Shippensburg University