Megan Fisher
Reinholds
Summary
Innovative professional with a strong focus on enhancing customer satisfaction and implementing cost-reduction initiatives. Experienced in managing budgets and fostering strategic partnerships to drive operational excellence and profitability.
Overview
24
24
years of professional experience
Work History
COO
AMCO International
W. Conshohocken, PA
09.2021 - Current
- Streamlined manufacturing operations by implementing effective inventory management systems.
- Enhanced customer satisfaction through strategic service improvements and training initiatives.
- Led cross-functional teams to optimize productivity and operational efficiency across multiple locations.
- Developed and executed long-term growth strategies aligned with company objectives and market trends.
- Spearheaded cost-reduction initiatives that improved profit margins by 10% without compromising service quality.
- Managed budgets and financial forecasting to ensure fiscal responsibility and maintain profit margins.
- Negotiated key partnerships with vendors, suppliers, and other stakeholders for improved collaboration and resource allocation.
- Oversaw the development of new products from conception to market launch.
- Navigated complex regulatory environments to ensure compliance across all aspects of operations.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
- Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.
Vice President of Sales and Marketing
AMCO International
W. Conshohocken, PA
02.2018 - 09.2021
- Developed and executed sales strategies to achieve revenue growth across diverse markets.
- Led cross-functional teams in launching integrated marketing campaigns, driving brand awareness and engagement.
- Drove company branding efforts to increase market presence and brand recognition.
- Optimized pricing strategies to maximize profitability while remaining competitive within the marketplace.
- Enhanced customer retention rates by providing exceptional service and support throughout the entire sales process.
- Prepared sales presentations and trade shows for domestic and international clients showing success and credibility of products.
- Managed $250,000 annual marketing budget.
Director of Shipping Operations
AMCO International
W. Conshohocken, PA
08.2009 - 02.2018
- Directed daily shipping operations to ensure timely delivery and compliance with regulations.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Led initiatives to integrate technology solutions, enhancing tracking capabilities within the shipping department.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Negotiated favorable freight rates with carriers, leading to reduction of transportation costs by 5%.
- Coordinated international shipments by researching customs regulations and preparing necessary documentation.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Export Manager
AMCO International
W. Conshohocken, PA
09.2005 - 08.2009
- Developed and executed export strategies to enhance market presence.
- Coordinated logistics for international shipments, ensuring compliance with regulations.
- Trained staff on export documentation and compliance requirements, enhancing team efficiency.
- Established KPIs for export performance, driving continuous improvement initiatives across departments.
- Maintained accurate records/documentation related to all aspects of exports—ensuring full traceability during audits/inspections as needed.
- Maintained compliance with all applicable laws, regulations, and industry best practices pertaining to international trade activities.
- Updated CRM database system with Exporter and Business Model Canvas.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs.
Operations Manager
EMSI
Philadelphia, PA
06.2002 - 09.2005
- Streamlined operations by implementing process improvements, enhancing team productivity and efficiency.
- Coordinated logistics and supply chain activities to ensure timely delivery of services and materials.
- Monitored performance metrics, identifying areas for improvement and implementing corrective actions as needed.
- Developed training programs for staff, fostering skill development and operational excellence within the team.
Education
Bachelor of Science - Latin American Studies
University of Delaware
Newark, DEBachelor of Science - Spanish
University of Delaware
Newark, DESkills
- Operations management
- Cross-functional team coordination
- Data-driven decision making
- Organizational development
- Strategic partnerships
- Logistics management
- International business
- Brand management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
COO
AMCO International
09.2021 - Current
Vice President of Sales and Marketing
AMCO International
02.2018 - 09.2021
Director of Shipping Operations
AMCO International
08.2009 - 02.2018
Export Manager
AMCO International
09.2005 - 08.2009
Operations Manager
EMSI
06.2002 - 09.2005
Bachelor of Science - Latin American Studies
University of Delaware
Bachelor of Science - Spanish
University of Delaware