Megan Hayes
Philadelphia,PA
Summary
Medical-Surgical (Adults Stroke Unit) Temple University Hospital, Philadelphia PA Spring 2025
Knowledgeable Nursing Student, with completion of medical-surgical clinical rotation in May 2025. Professional candidate prepared for nursing externship, with ability to bring support to healthcare team and impact patient care positively. Skilled include, patient assessment, medical documentation, and basic vital signs and support to nursing team. Strong focus on teamwork and adaptability, ensuring reliable collaboration and effective response to changing healthcare needs. Known for strong communication skills, empathy, and results-driven approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess
Philadelphia Fraternal Order Of Police Lodge
08.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Lifeguard (Seasonal)
Sesame Place
05.2022 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Prevented accidents through regular equipment inspections and maintenance.
- Increased guest satisfaction by providing friendly assistance with inquiries, concerns, or facility information.
- Managed emergency situations efficiently, working closely with other lifeguards to secure the area and provide necessary support.
- Communicated effectively with other staff members, collaborating to maintain a safe and enjoyable environment for all guests.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Provided timely assistance to swimmers in distress, utilizing Red Cross lifesaving techniques to prevent injuries.
- Developed strong relationships with patrons through friendly interactions and attentive customer service, generating repeat visitors to the facility.
- Maintained a professional appearance and demeanor at all times, representing the organization positively in interactions with patrons and colleagues.
- Completed detailed incident reports as needed, documenting events accurately for management review.
Receptionist
Duncan Chiropractic
03.2020 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Science - Nursing
Temple University
Philadelphia, PA05-2027
High School Diploma -
Archbishop Wood Catholic High School
Warminster, PA06-2023
Skills
- Strong communicator
- Certified Lifeguard
- Proficient Problem-Solver
- Effective Leadership Skills
- Customer service
- Proficient Multitasking
Certification
CPR, AED
Timeline
Hostess
Philadelphia Fraternal Order Of Police Lodge
08.2024 - Current
Lifeguard (Seasonal)
Sesame Place
05.2022 - 09.2024
Receptionist
Duncan Chiropractic
03.2020 - 05.2022
CPR, AED
Bachelor of Science - Nursing
Temple University
High School Diploma -
Archbishop Wood Catholic High School
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