Megan Kopp
Eighty Four,PA
Summary
Adaptable and resourceful, developed skills in fast-paced, team-oriented environment. Specializes in training and mentoring, ensuring smooth operations and high team morale. Seeking to leverage these transferrable skills in new field to drive success and growth.
Overview
1
1
year of professional experience
Work History
Crew Member Trainer
Dairy Queen Grill & Chill
102 McDowell Lane McMurray Pa 15317
01.2024 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Fostered positive team environment by assisting coworkers during rush periods.
- Trained and mentored 10 new personnel hired to fulfill various roles.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Supported training of new crew members, leading to more efficient onboarding process.
Education
High School Diploma -
Ringgold Senior High School
Monongahela, PA06-2025
Skills
- Health and safety regulations
- Work prioritization
- Food safety
- Cleaning and sanitation
- Safe food handling
- Time management
- Team collaboration
Timeline
Crew Member Trainer
Dairy Queen Grill & Chill
01.2024 - Current
High School Diploma -
Ringgold Senior High School