Summary

Overview

Work History

Education

Skills

Timeline

Megan Kopp

Eighty Four,PA

Summary

Adaptable and resourceful, developed skills in fast-paced, team-oriented environment. Specializes in training and mentoring, ensuring smooth operations and high team morale. Seeking to leverage these transferrable skills in new field to drive success and growth.

Overview

1

1

year of professional experience

Work History

Crew Member Trainer

Dairy Queen Grill & Chill

01.2024 - Current

Trained other employees in customer service, food safety, and performance requirements.
Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
Set positive example for team members by providing high-quality, efficient service.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Kept food preparation area, equipment, and utensils clean and sanitary.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Fostered positive team environment by assisting coworkers during rush periods.
Trained and mentored 10 new personnel hired to fulfill various roles.
Promoted a positive work environment through effective communication and teamwork among staff members.
Supported training of new crew members, leading to more efficient onboarding process.

Education

High School Diploma -

Ringgold Senior High School

Monongahela, PA

06-2025

Skills

Health and safety regulations
Work prioritization
Food safety
Cleaning and sanitation

Safe food handling
Time management
Team collaboration

Timeline

Crew Member Trainer

Dairy Queen Grill & Chill

01.2024 - Current

High School Diploma -

Ringgold Senior High School