Megan Pontosky
Lake Ariel
Summary
Detail oriented manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Branch Rental Manager
Enterprise Mobility
Honesdale
01.2016 - Current
- Managed daily branch operations and ensured smooth rental processes.
- Supervised staff performance and provided ongoing training and support.
- Implemented inventory control measures for fleet management and vehicle maintenance.
- Handled customer inquiries and resolved issues to enhance service quality.
- Developed schedules for staff to optimize coverage during peak times.
- Monitored financial transactions and ensured accurate record-keeping practices.
- Established safety protocols to maintain compliance with industry standards.
- Ensured compliance with federal, state, and local laws regarding rentals.
Pharmacy Technician
Rite Aide Pharmacy
Moscow
05.2013 - 01.2016
- Dispensed medications accurately to patients and healthcare providers.
- Managed prescription orders and ensured timely processing of requests.
- Assisted in inventory management, including ordering and restocking supplies.
- Provided excellent customer service, addressing inquiries and concerns promptly.
Education
Bachelor of Arts - Business Management
Pennsylvania State University
Scranton, PA 08.2012 - 05.2016
Skills
- Fleet management
- Customer relationship management
- Inventory control
- Safety compliance
- Training development
- Problem solving
- Effective communication
- Attention to detail
- Financial reporting
- Time management
- Detail orientation
Accomplishments
- Top Customer Service Branch 2022
- Top Growth Branch 2023
- Top Operating Profit Branch 2023,2024
Timeline
Branch Rental Manager
Enterprise Mobility
01.2016 - Current
Pharmacy Technician
Rite Aide Pharmacy
05.2013 - 01.2016
Bachelor of Arts - Business Management
Pennsylvania State University
08.2012 - 05.2016