Pharmacy claims analyst with more than 9 years combined experience in the pharmacy, medical field and customer service industry. Familiar with computer software, medical terminology, and problem solving with a positive attitude. Eager and willing to learn new things.
Overview
12
12
years of professional experience
Work History
Pharmacy Claims Analyst
Pantherx Rare Pharmacy
Pittsburgh
01.2021 - Current
Pharmacy claims analyst with over three years of experience.
Run claims received for new patient orders, determine what the next step will be for the patient's claim based on rejection, to guarantee a fast turnaround for the patient's medication.
Submit prior authorizations for new incoming orders and refill orders.
Reach out to physician offices to advise them of the current states of prior authorizations, and what needs to be done to receive a quick resolution for the patient.
Also worked as a reimbursement specials for team, for our Buy and Bill patients.
Enrolled patient's in reimbursement program, and submitted all needed documents for patients.
Maintained communications with the patient's parents to obtain appropriate documents and discuss the current status of reimbursements.
Training new hires on the pharmacy side of billing
Diagnostic Imaging Scheduler
Heritage Valley Health System
Sewickley
01.2017 - 01.2021
Company Overview: Fast paced call center that provides patients with excellent customer service in the radiology imaging department.
Scheduling patients for many different imaging tests ordered by physicians.
Verifying ordering information is correct and verifying patient health insurance and or insurance authorizations.
Using multitasking skills and problem solving to provide the customer with excellent care.
Fast paced call center that provides patients with excellent customer service in the radiology imaging department.
Unit Secretary
Heritage Valley Health System
Beaver
08.2013 - 01.2017
Providing assistance to doctors and nurses in various departments of the hospital, which includes; cardiopulmonary, observation and emergency department.
Inputting orders, registering patients and providing excellent customer service to patients, and visitors.
Assistant
Dr. Beverly Carl
Bridgewater
05.2013 - 07.2013
Providing assistance to the physician in patient care and in-office procedures.
Front desk and back office experience in a medical office.
Back office including rooming patients, preparing patients for surgery and providing aftercare instructions.
Front office included customer service, scheduling patients and checking out patients.
Education
DCI Career Institute -
DCI Career Institute
Monaca, PA
06.2013
Diploma -
Hopewell Highschool
Aliquippa, PA
06.2012
Skills
Software
Service
Multitasking
Telecommunication Skills
Computer
Medical Terminology
Timeline
Pharmacy Claims Analyst
Pantherx Rare Pharmacy
01.2021 - Current
Diagnostic Imaging Scheduler
Heritage Valley Health System
01.2017 - 01.2021
Unit Secretary
Heritage Valley Health System
08.2013 - 01.2017
Assistant
Dr. Beverly Carl
05.2013 - 07.2013
DCI Career Institute -
DCI Career Institute
Diploma -
Hopewell Highschool
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