Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook)
Megan Spencer
Green Lane
Summary
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
15
15
years of professional experience
Work History
Network Manager
Liberty Travel
01.2010 - 01.2025
- Collaborated with VP of Sales & Operations on planning, budgeting, marketing, and development strategies.
- Produced strategic reports and performance updates to guide senior leadership decisions.
- Managed $12M+ in annual group travel revenue while maintaining personal sales targets.
- Resolved customer and vendor escalations, mitigating risk and protecting brand integrity.
- Led team development through performance coaching, onboarding, and mentorship.
- Oversaw financial accuracy and contract compliance for all group travel operations.
- Successfully led a team into the #1 Most Improved & Profitable teams in the company, earning a Global Achievement Award
- Assistant Network Manager 2020 - 2021
- Team Leader 2014 - 2020
- Assistant Team Leader 2012 - 2014
- Sales Consultant 2010 - 2012
Education
Bachelors of Science - Fashion & Business Merchandising
Kent State University
05-2007
Skills
- Team leadership and mentorship
- Performance reporting & data analysis
- Risk management strategies
- Client engagement
- Contractual adherence oversight
- Financial analysis and forecasting
- Operational streamlining
- Strategic sales planning
- Operational productivity improvement
- Travel planning and execution
- Prioritization and scheduling
- Detail-oriented multitasking
- Responsive to shifting priorities
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop result tracking spreadsheets.
- Promoted to Sales Manager after 3 successful years in the sales department.
- Managed the #1 Most Improved and Profitable award winning sales team at Liberty Travel.
Software
CRM Systems (CustomerOne, Zendesk, Softrips, Genesys, CVENT)
Power BI
SAP Concur
Timeline
Network Manager
Liberty Travel
01.2010 - 01.2025
Bachelors of Science - Fashion & Business Merchandising
Kent State University