Summary
Overview
Work History
Education
Skills
Timeline
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Megan Vogel

Erie,PA

Summary

Dynamic leasing professional with a results-driven approach, previously at Symphony Management, where I minimized vacancy periods and enhanced tenant satisfaction through personalized property tours. Skilled in relationship building and lease management, I consistently streamlined operations, ensuring effective communication and efficient administrative processes.

Overview

14
14
years of professional experience

Work History

Leasing Professional

Symphony Management
04.2025 - Current
  • Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
  • Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
  • Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
  • Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
  • Monitored property appearance regularly, working with maintenance teams to address any issues promptly.

Shift Leader/Clinical Care Assistant

Sarah Reed Children's Center
10.2023 - 04.2025
  • Maintained accurate records of client progress,behaviors, incidents, and medical information
  • Developed positive relationships with clients through active listening, empathy, and effective communication
  • Proactively sought opportunities for professional development by attending training sessions, workshops, and maintaining up-to-date knowledge on industry best practices.
  • Trained new employees and delegated daily tasks and responsibilities.

Direct Support Professional

Erie Homes for Children and Adults Inc
07.2020 - 08.2023
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted 4 clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

General Manager in Training

Uhaul
03.2018 - 02.2020
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Established team priorities, maintained schedules and monitored performance for 5 employees
  • Managed day-to-day operations, delegating tasks as necessary to ensure smooth workflow within the organization.

Supervisor

SUBWAY®Restaurants
09.2011 - 03.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.

Education

GED -

Northwest Pennsylvania Collegiate Academy
Erie, PA
03.2008

Skills

  • Results-driven approach
  • Goal-oriented mindset
  • Relationship building
  • Property tours and inspections
  • Leasing terms and specifications
  • Phone and email etiquette

Timeline

Leasing Professional

Symphony Management
04.2025 - Current

Shift Leader/Clinical Care Assistant

Sarah Reed Children's Center
10.2023 - 04.2025

Direct Support Professional

Erie Homes for Children and Adults Inc
07.2020 - 08.2023

General Manager in Training

Uhaul
03.2018 - 02.2020

Supervisor

SUBWAY®Restaurants
09.2011 - 03.2018

GED -

Northwest Pennsylvania Collegiate Academy

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Megan Vogel