Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Meghan McLaughlin

York

Summary

Hard working dedicated person who put's 110% in to every project I set my mind to. Constantly looking to learn something new. I have worked on many projects in the auto-mechanics field, such as my boyfriends 2001 BMW Wagon, and our 2000 Jeep Wrangler Project. I enjoy working with my hands, I am very strong willed and capable.

Overview

4
4
years of professional experience

Work History

ECommerce Specialist

Kinsey's Archery Products
12.2024 - Current
  • Identified and resolved technical issues affecting website performance, ensuring seamless user experience for customers browsing and making purchases.
  • Monitored website traffic and customer reviews to evaluate responses to site updates.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Analyzed customer feedback to identify areas of improvement in online shopping experience.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.

Customer Service Supervisor

Freedom Outdoor & Armory
07.2024 - 12.2024
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Assessed team performance through regular reporting, identifying opportunities for further skill development and training initiatives.

Warehouse Picker

Kinsey's Archery Products
03.2021 - 07.2024
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
  • Organized warehouse shelves and racks to maximize space utilization.
  • Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Collaborated with inventory control team for accurate stock levels and proper storage of goods.
  • Maintained clean and safe work environment.
  • Picked and packed order items.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept work areas neat, clean and free from debris.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Education

High School Diploma -

Donegal High School
Mount Joy, PA
06-2020

Skills

  • Fraud prevention
  • Returns management
  • Shipping coordination
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Critical thinking
  • Computer skills
  • Organizational skills

Interests


  • Auto Repair/Restoration
  • Baking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Watching Movies and TV Shows
  • Team Sports
  • Animal Care
  • I enjoy cooking for friends and family gatherings
  • I have a passion for photography and editing photos
  • Kayaking
  • Learning new cooking techniques and expanding my culinary skills
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • High-Intensity Interval Training
  • Reading
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • DIY and Home Improvement
  • I like working with my hands and fixing things
  • Photography

Timeline

ECommerce Specialist

Kinsey's Archery Products
12.2024 - Current

Customer Service Supervisor

Freedom Outdoor & Armory
07.2024 - 12.2024

Warehouse Picker

Kinsey's Archery Products
03.2021 - 07.2024

High School Diploma -

Donegal High School

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Meghan McLaughlin