Meghan Poole
Drexel Hill
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Registered Nurse
Mainline Health Riddle Hospital
03.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Nurse Resident
CHOP
10.2023 - Current
- Provided emotional support to family members during stressful times throughout the course of treatment.
- Managed time effectively by prioritizing tasks based on urgency and importance.
- Developed an understanding of the nursing process to assess, plan, implement, and evaluate patient care.
- Assisted in providing patient care, including administering medications, treatments and performing diagnostic tests.
- Maintained accurate records for each patient encounter according to established standards.
Patient Service Representative
Main Line Healthcare Breast Surgical Specialist
12.2020 - 10.2023
- Answer multiline phone and triage calls, directing them where they need to go depending on the situation and urgency.
- Greet clients, check them, gather demographics and insurance information by putting it into Epic charting system, collecting copays and balancing cash drawer.
- Preparing doctors charts ensuring updated labs, imaging and doctors notes are available for review prior to patients' appointment.
- Alert physicians to abnormal labs, imaging, and emergent patient calls.
- Accurately schedule patients according to office protocol based on patients' signs and symptoms and scheduling availability, while ensuring patient is aware of all labs and imaging ordered by the physician to be obtained prior to next appointment.
- Coordinating with patient's nurse navigators to schedule biopsies, preoperative discussions and post operative appointments.
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.
Server, Shift Supervisor
Sabrina's Café
02.2014 - 03.2019
- Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings.
- Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders.
- Organized staff schedules and workloads to maximize productivity.
- Promoted a positive work environment, focusing on teamwork and excellent customer service.
Shift Captain
Bahama Breeze
10.2011 - 02.2014
- Trained new employees thru strong leadership and positive mentorship on proper food handling and safety procedures.
- Promoted a positive work environment, focusing on teamwork and excellent customer service.
Unit Secretary, Staffing Coordinator
Mercy Hospital of Philadelphia
03.2004 - 01.2011
- Function as a liaison between physicians and staff.
- Transcribe orders, answer multi-line telephone, and order supplies.
- Greeting and direct visitors.
- Arrange and record staff for each shift and adjust for call outs.
- Input employees' hours for payroll.
- Interacted with employees to cover daily staffing requirements.
- Coordinated with outside staffing agencies to secure temporary employees, based on departmental needs.
Education
Associate Degree in Nursing Candidate -
Delaware County Community College
05.2023
Bachelor of Arts Degree - Communications
Temple University
05.2011
Skills
- Effective organization
- Workplace professionalism
- Achievement-focused
- Critical reasoning
- Computer Savvy
- Strong ethical standards
- Reliable time management
- Resilient in dynamic environments
- Proactive
- Driven by performance excellence
- Efficient at acquiring new skills
- Excellent Customer Service Skills
- Effective time management
- Compassionate
- Empathetic
- Medication and IV administration
- Direct patient care
- Patient assessments
- Strong clinical judgment
- Patient education and counseling
- Patient and family advocacy
- Infection control measures
- Wound care
- Compassion and empathy
- Professional bedside manner
- Telemetry monitoring
Certification
- Basic Life Support
- PALS
- PA Nursing License
Timeline
Registered Nurse
Mainline Health Riddle Hospital
03.2024 - Current
Nurse Resident
CHOP
10.2023 - Current
Patient Service Representative
Main Line Healthcare Breast Surgical Specialist
12.2020 - 10.2023
Server, Shift Supervisor
Sabrina's Café
02.2014 - 03.2019
Shift Captain
Bahama Breeze
10.2011 - 02.2014
Unit Secretary, Staffing Coordinator
Mercy Hospital of Philadelphia
03.2004 - 01.2011
Bachelor of Arts Degree - Communications
Temple University
Associate Degree in Nursing Candidate -
Delaware County Community College
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