Mekha Nair
Philadelphia
Summary
Compassionate and detail oriented professional with experience in client/patient-facing roles, coordination of services and case management. Skilled in conducting proper intake procedures for incoming clients, managing documentation, and collaborating with team members to provide appropriate resources and services for patients. Known for organizational skills, ability to quickly learn new processes, and effective problem-solving.
Overview
10
10
years of professional experience
Work History
Forensic Case Manager
Joseph J. Peters Institute
Philadelphia
01.2025 - Current
- Facilitates intake procedures and schedules evaluation appointments with new client referrals.
- Ensures accurate processing of documentation and patient profiles in EHR system and tracking forms.
- Communicates with appropriate referral sources to coordinate client contact to conduct intake processes.
- Provides information to individuals inquiring about services offered within the Safety & Responsibility Program.
Medical Assistant
Dermatology Partners
Philadelphia
08.2023 - 07.2024
- Communicated with insurance and pharmaceutical companies to ensure effective dispensing and authorization of patient prescriptions.
- Assisted with physicians in complex surgeries and excisions to identify and examine specific skin cancers.
- Educated patients on treatment plans and provided post-visit/wound care instructions.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Medical Assistant
Forefront Dermatology
Philadelphia
07.2022 - 07.2023
- Communicated with patients and understood patient concerns effectively.
- Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, excisions, and cryotherapy.
- Organized medical charts prior to provider review; entered notes into EHR system accordingly.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Medical Assistant/Patient Care Coordinator
Schweiger Dermatology
Philadelphia
09.2021 - 04.2022
- Corresponded with new and returning patients by managing and organizing EHR documentation.
- Demonstrated proficiency in taking patient medical histories, vital signs, and assisting in procedures.
- Collaborated with a team to enhance patient flow and improve quality of patient care.
- Organized charts, documents and supplies to maintain team productivity.
Forensic Case Manager
Joseph J. Peters Institute
Philadelphia
09.2018 - 09.2021
- Connected with outside professionals to schedule evaluation appointments for incoming clients.
- Collaborated with various clinicians regarding treatment plans and required appointment scheduling for newly assigned clients.
- Prepared intake packets for new patients and maintained up-to-date identifying information for current clients.
- Communicated with clients and evaluators professionally through initial intake process.
Sales Associate/Barista
Saxbys Coffee
Philadelphia
06.2019 - 11.2019
- Followed standards for merchandising, stocking, rotating and storing all products.
- Prepared and served high-quality beverages following standard recipes and procedures.
- Provided exceptional customer service in a fast-paced coffee shop environment.
- Monitored inventory levels and communicated needs to management effectively.
Medical Assistant
UPMC Magee Women's Hospital
Pittsburgh
06.2016 - 08.2016
- Assisted healthcare professionals with patient examinations and procedures.
- Documented detailed notes for healthcare providers during patient visits.
- Supported administrative tasks, including filing and organizing patient records.
- Prepared examination rooms, ensuring cleanliness and proper equipment availability.
Education
Bachelor of Science - Biological Sciences
Drexel University
Philadelphia, PA06-2022
Skills
- EMR / EHR
- Team collaboration
- Case management
- Intake coordination
- Patient communication
- Attention to detail
- Records management
- Multitasking and organization
Accomplishments
- Drexel Dean's List 2017-2022
Timeline
Forensic Case Manager
Joseph J. Peters Institute
01.2025 - Current
Medical Assistant
Dermatology Partners
08.2023 - 07.2024
Medical Assistant
Forefront Dermatology
07.2022 - 07.2023
Medical Assistant/Patient Care Coordinator
Schweiger Dermatology
09.2021 - 04.2022
Sales Associate/Barista
Saxbys Coffee
06.2019 - 11.2019
Forensic Case Manager
Joseph J. Peters Institute
09.2018 - 09.2021
Medical Assistant
UPMC Magee Women's Hospital
06.2016 - 08.2016
Bachelor of Science - Biological Sciences
Drexel University