MELITA KARADZA
Pittsburgh
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SGT/ Medic
Air Force National Guard
Pittsburgh
07.2025 - Current
- Provided emergency medical care in high-pressure environments.
- Collaborated with healthcare teams to ensure patient safety and comfort.
- Administered medications and monitored patient responses regularly.
Bartender
Angelo’s Restaurant
Washington
11.2024 - Current
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Managed bar inventory, ordered supplies, and maintained stock levels efficiently.
- Provided exceptional customer service, ensuring a welcoming atmosphere for guests.
Server
Angelo’s Restaurant
Washington
10.2022 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu and service standards.
- Handled cash transactions and processed payments with precision.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Recommended menu items based on customer preferences and dietary needs.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
SGT/ MEDIC
Army National Guard
07.2019 - 07.2025
- Basic/ AIT January 13, 2020.
- Completed basic March 27, 2020, in Fort Sill, OK, and continued to Fort Sam Houston, TX.
- In addition, I have received credit hours for my major while at training.
- Certified as a civilian EMT and passed NREMT.
- Skills learned include; (Preparatory, Trauma, Airway, OB/Peds, Patient Assessment, and Medical/ Behavioral components.)
- IV, blood draws, heart rate, RR, SpO2, temp skills
- Documented patient care activities accurately for military records.
- Conducted physical examinations and diagnostic tests on patients.
Cashier/Senior Sandwich Artist
Subway
Pittsburgh
07.2017 - 07.2018
- Opened/ closed store, took customers' orders, cashier, cleaned and restocked food.
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of the service area.
- Assisted customers with menu selections and dietary preferences.
- Handled cash register operations and balanced cash drawers daily.
- Collaborated with team members to ensure smooth service flow.
Cashier
Giant Eagle
Brentwood
10.2016 - 03.2017
- Worked after school/ weekends while in high school.
- Worked register, bagged groceries, restock.
- Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items.
- Managed cash register operations, ensuring proper balance and security procedures.
- Assisted customers with product inquiries and provided exceptional service consistently.
- Collaborated with team members to streamline checkout processes during peak hours.
Education
Bachelor of Science - Public Health
Indiana University of Pennsylvania
INDIANA, PA 08.2019 - 01/2021
Public Health -
Kent State University
Kent, OHSkills
- Emergency care
- Patient assessment
- Medication administration
- IV insertion
- Team collaboration
- Customer engagement
- Problem solving
- Effective communication
- Time management
- Vital signs monitoring
- Emergency medicine
- Triage management
- Medical terminology
- Professionalism
- Basic life support
- CPR/AED
Certification
- CPR
- EMT
- SafeServ Certified
Volunteer Experience
The introduction to leadership opportunities have shaped me into the person I am today. Volunteer experiences include the local nursing home.
Languages
- English
- Serbian/Croatian
Military Experience
Army National Guard, 07/12/19, 01/13/20, 03/27/20, 07/18/20, Fort Sill, OK, Fort Sam Houston, TX, Certified as a civilian EMT, Passed NREMT, Preparatory, Trauma, Airway, OB/Peds, Patient Assessment, Medical/Behavioral components
Timeline
SGT/ Medic
Air Force National Guard
07.2025 - Current
Bartender
Angelo’s Restaurant
11.2024 - Current
Server
Angelo’s Restaurant
10.2022 - Current
Bachelor of Science - Public Health
Indiana University of Pennsylvania
08.2019 - 01/2021
SGT/ MEDIC
Army National Guard
07.2019 - 07.2025
Cashier/Senior Sandwich Artist
Subway
07.2017 - 07.2018
Cashier
Giant Eagle
10.2016 - 03.2017
Public Health -
Kent State University