MeLana Cruz- McMullen
Harrisburg
Summary
Skilled in operating machinery and adapting to high-pressure environments, I effectively communicate and maintain organization. Committed to enhancing team performance and achieving optimal outcomes through innovative training.
Overview
3
3
years of professional experience
Work History
Lead Teacher
Learning Care Group- U-gro
Harrisburg, PA
01.2025 - Current
- Designed and implemented age-appropriate lesson plans to enhance student engagement and learning outcomes.
- Mentored junior teachers, fostering professional development and improving teaching strategies across the team.
- Collaborated with parents to communicate student progress and address individual learning needs effectively.
- Developed and maintained classroom environment that promotes safety, respect, and positive social interactions among students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
UPS Package Handler
UPS
Harrisburg, PA
02.2023 - 12.2025
- Loaded and unloaded packages efficiently to meet daily operational targets.
- Operated package scanning systems to ensure accurate tracking and delivery.
- Maintained cleanliness and organization of work area to promote safety standards.
- Collaborated with team members to optimize workflow and reduce delays.
- Conducted regular inventory checks to minimize discrepancies in stock levels.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Medical Assistant
Harrisburg Hospital
Harrisburg, PA
12.2022 - 09.2025
- Assisted in patient intake and documentation to ensure accurate medical records.
- Supported healthcare providers during examinations and procedures, enhancing patient care efficiency.
- Managed appointment scheduling and follow-ups to optimize clinic workflow.
- Educated patients on treatment plans and medication usage to improve adherence.
- Collaborated with nursing staff to maintain sterile environments in examination rooms.
- Trained new staff on office protocols and best practices for enhanced team performance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Bachelor of Science - Emergency Medicine
Harrisburg University Science And Technology
Harrisburg, PAHigh School Diploma - Undergrad
Harrisburg High School
Harrisburg, PA06.2022
Skills
- Effectively able to operate machinery/forklift
- Able to adapt to any measure necessary to complete the asked tasks
- Performs well in stressful, high volume, and peak season conditions
- Communicates efficiently and maintains cleanliness and is well time oriented
Timeline
Lead Teacher
Learning Care Group- U-gro
01.2025 - Current
UPS Package Handler
UPS
02.2023 - 12.2025
Medical Assistant
Harrisburg Hospital
12.2022 - 09.2025
Bachelor of Science - Emergency Medicine
Harrisburg University Science And Technology
High School Diploma - Undergrad
Harrisburg High School