Melanie Bradish
Erie
Summary
Customer service professional with focus on resolving issues and enhancing customer satisfaction. Skilled in active listening, problem-solving, and effective communication. Strong team collaborator, adaptable to changing needs, and consistently achieving results. Known for reliability and maintaining high standards.
Overview
31
31
years of professional experience
Work History
Medical Records and Health Information Technician
LECOM Visiting Nurse Association of Erie County
11.2017 - Current
- Processed and maintained patient records, ensuring accuracy and completeness in documentation.
- Facilitated the retrieval of patient information for healthcare providers and administrative staff.
- Updated electronic health records, enhancing data accessibility for medical personnel.
- Trained new staff on electronic health record systems, promoting efficient use of technology.
- Participated in interdepartmental meetings to improve communication regarding health information needs.
- Maintained confidentiality of patient information, adhering to HIPAA standards.
Sales Associate
Cracker Barrel Old Country Store
10.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed sales transactions accurately and efficiently, ensuring a smooth checkout experience.
- Collaborated with team members to achieve sales goals and maintain a positive store environment.
- Maintained inventory accuracy through regular stock checks and organized product displays.
- Engaged customers through friendly conversation to create a welcoming atmosphere.
Medical Coding Specialist
Regional Home Health and Hospice
01.2015 - 11.2017
- Reviewed medical records to ensure accurate coding and compliance with industry standards.
- Assigned appropriate medical codes based on documentation and coding guidelines.
- Collaborated with interdisciplinary teams to clarify coding discrepancies and improve documentation.
- Maintained up-to-date knowledge of changes in coding regulations and billing practices.
Music Teacher
Blessed Sacrament School
09.1994 - 01.2015
- Developed engaging lesson plans tailored to various skill levels, fostering student interest in music.
- Conducted regular assessments to evaluate student progress and adapt teaching strategies accordingly.
- Implemented classroom management techniques to maintain a positive learning environment.
- Collaborated with colleagues to integrate music education into the overall curriculum.
- Organized extracurricular music activities to enhance student engagement and community involvement.
Education
Bachelor of Arts - Music
Edinboro University of Pennsylvania
Edinboro, PAAssociate of Applied Science - Health Information Management
Fortis Institute
Erie, PASkills
- Customer service
- Teamwork and collaboration
- Excellent people skills
- Reliable and punctual
- Outgoing personality
Timeline
Sales Associate
Cracker Barrel Old Country Store
10.2025 - Current
Medical Records and Health Information Technician
LECOM Visiting Nurse Association of Erie County
11.2017 - Current
Medical Coding Specialist
Regional Home Health and Hospice
01.2015 - 11.2017
Music Teacher
Blessed Sacrament School
09.1994 - 01.2015
Bachelor of Arts - Music
Edinboro University of Pennsylvania
Associate of Applied Science - Health Information Management
Fortis Institute