Melanie Cousins
Kittanning
Summary
Detail-oriented medical assistant with over ten years of experience in clinical assistance and medical record management. Skilled in coordinating referrals and enhancing patient education. Proven track record of improving patient outcomes through effective teamwork and communication.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Allegheny Health Network Cardiology Associates
Pittsburgh
10.2012 - Current
- Collected and recorded patient medical histories and vital signs accurately.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted healthcare providers with patient examinations and medical procedures.
- Enhanced communication between patients and healthcare staff to ensure clarity and understanding.
- Supported patient education on treatment plans and wellness practices.
- Coordinated referrals to specialists and ensured timely follow-up care.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed patient messages regarding concerns, condition updates, and refill requests to physicians, ensuring timely and effective treatment.
- Managed patient scheduling and maintained organized appointment records.
- Maintained accurate medical records through efficient filing, charting, transcription, and data entry into electronic health record system to support patient care.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ensured accuracy of filed insurance claims forms to meet regulatory standards.
- Handled incoming calls, organized appointment schedules, greeted patients warmly, and procured office supplies.
Unit Clerk
Armstrong County Memorial Hospital
Kittanning
03.2008 - 09.2013
- Processed patient admissions and discharges while adhering to strict hospital protocols.
- Managed patient records, ensuring data accuracy to support patient care in fast-paced hospital environment.
- Documented vitals and integrated lab results into patient charts for comprehensive records.
- Reviewed medical records for completeness, facilitating timely release or transfer of patient information.
- Scheduled medical tests, laboratory work, and x-rays based on physician orders.
- Maintained inventory of medical supplies, ensuring availability for uninterrupted unit operations.
- Coordinated supply replenishment to meet unit demands effectively.
- Responded to incoming phone calls, directing inquiries to the appropriate departments or personnel., routing requests to appropriate personnel or departments.
Education
License Practical Nurse - Practical Nursing
Lenape School of Nursing
Kittanning, PA09-2006
High School Diploma -
Armstrong Central
Kittanning06-1993
Skills
- Vital sign assessment
- Clinical assistance
- Electrocardiography (EKG)
- Application of event monitors
- Medical record management
- Electronic documentation
- Medical terminology
- Clinical support
- Healthcare regulations
- BLS certification
- Patient education
- Reliable team player
Timeline
Medical Assistant
Allegheny Health Network Cardiology Associates
10.2012 - Current
Unit Clerk
Armstrong County Memorial Hospital
03.2008 - 09.2013
License Practical Nurse - Practical Nursing
Lenape School of Nursing
High School Diploma -
Armstrong Central