Melanie Rivera
Bethlehem
Summary
Motivated and dependable high school student with a 3.8 GPA, over two years of customer service experience, and ongoing volunteer service in a hospital setting. Recognized for a strong work ethic, positive attitude, and ability to work effectively in fast-paced environments. Seeking opportunities to continue developing customer service, communication, and leadership skills.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Team Member
Dairy Queen Grill & Chill
2025.07 - Current
- Provide friendly customer service in a fast-paced environment.
- Prepare food and beverages while maintaining high standards of cleanliness and food safety.
- Work collaboratively with team members to ensure efficient service.
- Handled cash transactions accurately, contributing to the smooth operation of register duties.
- Responsible for closing shift duties, including cleaning, restocking supplies, balancing workstations, and preparing the restaurant for the next business day.
Team Member
Dunkin' Donuts
2024.01 - 2025.06
- Assisted customers with orders and payments.
- Maintained a clean and organized work area while supporting daily operations.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
Team Member
Urban Air Trampoline and Adventure Park
2024.05 - 2024.09
- Maintained a safe environment by supervising children and enforcing park safety rules.
- Learned all required tasks quickly to maximize performance.
- Promoted a safe and positive environment by monitoring attractions and assisting guests as needed.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
No Degree - Medical
Freedom Highschool
Bethlehem, PA2027-06
Skills
- Customer Service
- Teamwork and Collaboration
- Communication
- Time Management
- Dependable and Responsible
- Cash Handling
Certification
Top Scholar in Conceptual Chemistry
Timeline
Team Member
Dairy Queen Grill & Chill
2025.07 - Current
Team Member
Urban Air Trampoline and Adventure Park
2024.05 - 2024.09
Team Member
Dunkin' Donuts
2024.01 - 2025.06
No Degree - Medical
Freedom Highschool