Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melanie Simpson

Sinking Spring

Summary

Doing hard things is how growth happens. Its by pushing boundaries that we see positive change. I'm committed to creating positive change for myself, my team, and our patient focused program.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Navigator Technician III

Cencora
07.2017 - Current
  • Exercised strong decision-making skills during high-stress scenarios while adhering to company policies and procedures.
  • Streamlined communication between team members, fostering a collaborative working environment for successful navigation.
  • Assisted in the training and mentorship of new staff members, contributing to a positive work environment and high-quality patient care.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.

Pharmacy Technician

Walmart
01.2003 - 07.2017
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Participated in community health events, representing pharmacy and providing valuable health information.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Store Manager

The Picture People
01.1999 - 01.2001
  • Fostered a positive work environment by cultivating strong relationships between team members through recognition of individual achievements.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

High School Diploma -

Garden Spot
New Holland, PA

Skills

  • Critical thinking
  • Insurance billing
  • Organizational skills
  • Attention to detail
  • Relationship building

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Navigator Technician III

Cencora
07.2017 - Current

Pharmacy Technician

Walmart
01.2003 - 07.2017

Store Manager

The Picture People
01.1999 - 01.2001

High School Diploma -

Garden Spot

Similar Profiles

CREATE PROFILE
Melanie Simpson