Melinda Seifert
Erie
Summary
- Dynamic office manager with a proven track record at Independent Muffler LLC, excelling in organizational skills and customer service. Enhanced team productivity through effective task delegation and streamlined operations, achieving significant cost reductions. Skilled in inventory control and employee training, fostering a collaborative environment that drives success.
- Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
- Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
13
13
years of professional experience
Work History
Office Manger
Independent Muffler LLC
09.2021 - Current
- Assisted in daily office operations, ensuring smooth workflow and communication among staff.
- Supplied inventory management by tracking supplies and placing orders as needed.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Coordinated scheduling for meetings and appointments, optimizing use of office resources.
- Maintained organized filing system, improving document retrieval efficiency for team members.
- Handled incoming calls and inquiries, providing information and directing to appropriate personnel.
- Implemented basic administrative processes to enhance overall operational efficiency within the office.
- Collaborated with team members on various projects, fostering a cooperative work environment.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Lead Professional House Cleaner
Merry Maids
02.2015 - 08.2021
- Supervised team operations to ensure high standards of cleanliness and customer satisfaction.
- Developed and implemented efficient cleaning protocols, enhancing workflow productivity.
- Trained new staff on best practices for safety and effective cleaning techniques.
- Conducted quality inspections to maintain consistency in service delivery and performance standards.
- Fostered strong client relationships through responsive communication and tailored service solutions.
- Enhanced client satisfaction by consistently providing thorough and detail-oriented cleaning services.
- Assisted clients in preparing their homes for special events or occasions by providing specialized deep-cleaning services as needed.
- Stayed updated on industry trends and best practices through ongoing professional development opportunities such as workshops or online courses.
- Conducted regular inventory checks to ensure adequate supplies were available for each job assignment.
- Improved customer retention rates by building strong relationships with clients based on trust and reliability.
- Collaborated with team members to complete large-scale cleaning projects within deadlines.
- Mentored junior cleaners in advanced techniques, leading to higher-quality work and improved client satisfaction ratings.
- Developed customized cleaning plans for clients with specific needs or preferences.
- Ensured adherence to safety guidelines during all aspects of the cleaning process, reducing accidents and injuries among staff members.
- Contributed to the company''s growth and success by consistently meeting or exceeding revenue goals through exceptional service delivery.
Processor and Phlebotomist
UPMC Hamot Hospital
04.2012 - 01.2015
- Processed high volumes of testing and sending to appropriate locations efficiently, ensuring accuracy and compliance with operational standards.
- Collaborated with cross-functional teams to streamline workflows, enhancing productivity and reducing bottlenecks.
- Trained new staff on processing systems and protocols, fostering a culture of accountability and continuous improvement.
- Monitored inventory levels and coordinated supply chain activities to maintain optimal stock levels.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Received and reviewed incoming documents and materials.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
- Reduced errors with meticulous attention to detail and thorough review of documentation.
- Developed expertise in various processing systems for increased efficiency and accuracy.
- Collaborated with cross-functional teams to ensure smooth handoffs and timely completion of projects.
- Utilized strong analytical skills to identify potential risks or discrepancies within processed documents quickly.
- Managed multiple priorities simultaneously, maintaining organization even during peak periods.
- Provided a calm and pleasant interaction for patients specimen collection needs.
- comfort the people who were uneasy, and take the time to ensure that they felt ready before providing treatment.
Education
Pa Inspections License - Vehicle Inspecions in Pennsylvania
Pa VoTech
Erie, PA06-2023
No Degree - Went To School For Medical Assistant Degree
Fortis Institute
Erie, PAHigh School Diploma -
Bethel Christian School
Erie, PASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Interpersonal skills
- Customer relations
- Billing
- Scheduling and calendar management
- Administrative support
- Bookkeeping
- Payroll and budgeting
- Relationship building
- Mail handling
- Inventory control
- Staff management
- Employee supervision
- Operations management
- Human resources
- Supply management
- Employee training and coaching
Timeline
Office Manger
Independent Muffler LLC
09.2021 - Current
Lead Professional House Cleaner
Merry Maids
02.2015 - 08.2021
Processor and Phlebotomist
UPMC Hamot Hospital
04.2012 - 01.2015
Pa Inspections License - Vehicle Inspecions in Pennsylvania
Pa VoTech
No Degree - Went To School For Medical Assistant Degree
Fortis Institute
High School Diploma -
Bethel Christian School