Melisa De Aza
Allentown
Summary
In applying for this position, I hope to further develop my skills. Through the development of these skills, I hope to further my experience and help the company achieve its goals.
In applying for this position, I will be utilizing the knowledge I acquired through the skills I developed while working over the past few years, as well as my experience with child development, customer service representation, and office reception. Through these positions, I’ve acquired diverse knowledge about each field, hoping to fully utilize it in this new position, along with my extensive experience on each project, as well as my academic background. Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.
Overview
16
16
years of professional experience
Work History
SCHOOL AIDE
BOARD OF EDUCATION
New York
10.2021 - 04.2022
- Supported teachers and staff with school programs and activities.
- Organized and printed materials for various school events.
- Managed distribution of snacks during afterschool programs.
- Supervised students during lunch and recess, ensuring safety.
- Provided individualized support to students with special needs across subjects.
- Assisted teachers in classroom management and student engagement.
- Collaborated with staff to address student learning challenges.
- Monitored student behavior, reporting concerns to educational staff.
CASHIER/RECEPTIONIST & VALET
SMART PARK JFK & LGA
New York
07.2015 - 03.2019
- Greeted customers upon check-in and check-out to ensure welcoming experience.
- Processed customer transactions accurately, handling cash and electronic payments efficiently.
- Answered customer inquiries regarding parking services both in-person and over the phone.
- Dispatched shuttles for timely airport pick-up and drop-off of customers.
- Logged customer information into computer systems for accurate record-keeping.
- Analyzed vehicle scheduling based on due back dates to optimize operations.
- Parked and retrieved vehicles safely in designated areas per established protocols.
- Maintained cleanliness and organization of cashier area and office supplies.
Babysitter
Valentina De Jesus
New York
06.2014 - 07.2015
- Facilitated school drop-off and pick-up for children.
- Supervised children during playtime and structured activities.
- Prepared nutritious meals and snacks for children daily.
- Assisted with homework and educational activities to promote learning.
- Communicated effectively with parents regarding children's needs and progress.
- Managed bedtime routines to ensure a smooth transition to sleep.
- Maintained a safe and clean environment for children at all times.
- Assisted with homework to enhance understanding.
- Prepared nutritious meals to support family health.
Organizer
Macy’s
New York
03.2014 - 06.2014
- Coordinated store events to boost customer engagement and brand visibility.
- Managed inventory processes, ensuring product availability and systematic organization.
- Developed promotional displays, enhancing customer attraction and increasing sales.
- Collaborated with team members to foster a positive shopping atmosphere.
- Implemented feedback systems for ongoing improvements in service quality.
- Conducted market research to identify trends and align with customer preferences.
- Organized merchandise and restocked items to maintain optimal presentation.
- Cleaned fitting rooms regularly to ensure a pleasant shopping experience.
Babysitter
Francisco Belraita
Newark
09.2009 - 03.2014
- Supervised children during structured activities and playtime to foster engagement.
- Maintained a safe and clean environment for children, ensuring well-being.
- Prepared nutritious meals and snacks daily, promoting healthy eating habits.
- Assisted with homework and educational tasks, enhancing learning outcomes.
- Communicated effectively with parents regarding children's needs and progress.
- Responsible for watching children while parents were away, ensuring safety.
- Supported bedtime routines, contributing to children's comfort and security.
- Facilitated drop-off and pick-up from school as required by parents.
Organizer
Buen sabor
Queens
06.2009 - 09.2009
- Streamlined inventory processes to ensure product availability and organization.
- Organized products for optimal space utilization and accessibility.
- Prepared items for storage and display to enhance visibility.
- Created and managed filing systems for efficient record access.
Assistant Manager
Cibao Iron Work
Brooklyn
04.2006 - 03.2009
- Coordinated daily operations to enhance workflow efficiency at Cibao Iron Work.
- Supervised scheduling shifts and assigned duties to optimize labor distribution.
- Oversaw inventory management, ensuring accurate records of supplies and materials.
- Developed standard operating procedures for workshop tasks to ensure consistency.
- Monitored compliance with safety regulations to maintain a secure environment.
- Facilitated interdepartmental communication to improve collaboration on projects.
- Managed customer service inquiries and complaints promptly and professionally.
- Assisted in training new employees on safety protocols and operational procedures.
Education
High School -
Bushwick Leaders High School For Academic Excellence
Brooklyn, NY06.2010
High School -
Franklin K. Lane High School
Queens, NY06.2008
Skills
- Classroom management
- Student supervision
- Special needs assistance
- Data entry
- Customer service
- Record keeping
- Spreadsheet software
- Office administration
- Call reception
- Computer skills
- Microsoft Office Suite
- Flexibility and adaptability
- Online research
Languages
- English
- Spanish
Languages
English
Professional
Spanish
Professional
Timeline
SCHOOL AIDE
BOARD OF EDUCATION
10.2021 - 04.2022
CASHIER/RECEPTIONIST & VALET
SMART PARK JFK & LGA
07.2015 - 03.2019
Babysitter
Valentina De Jesus
06.2014 - 07.2015
Organizer
Macy’s
03.2014 - 06.2014
Babysitter
Francisco Belraita
09.2009 - 03.2014
Organizer
Buen sabor
06.2009 - 09.2009
Assistant Manager
Cibao Iron Work
04.2006 - 03.2009
High School -
Bushwick Leaders High School For Academic Excellence
High School -
Franklin K. Lane High School
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