Open To Work
Melissa Cupec
Elizabeth
Summary
Results-driven property manager with extensive experience in tenant relations, financial oversight, and market analysis. Proven track record in maximizing occupancy rates and ensuring compliance with lease agreements.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Commercial Property Manager/Licensed Real Estate Agent
Equity Real Estate/ Nulf Management
Pittsburgh
12.2025 - Current
- Equity Real Estate Pittsburgh, PA
Commercial Property Manager and Real Estate Agent December 2005 - Present
• Created budgets for commercial and residential locations.
• Showed properties to prospective investors and leased to residential tenants.
• Managed financial operations, including bill payments, collections, and account updates.
• Communicated with owners about building improvements and ensured accounts were up to date.
• Worked with contractors and vendors for various projects and processed tenant work orders.
• Performed in-depth market analysis to evaluate property values and identify emerging trends.
• Facilitated property leasing processes by marketing available units and managing tenant applications.
• Cultivated positive tenant relations through regular communication and prompt resolution of concerns.
• Oversaw property maintenance initiatives to uphold high standards of safety, cleanliness, and functionality.
• Negotiated lease agreements with tenants to establish favorable terms for both parties
Property Manager
Equity Real Estate
East Pittsburgh
02.2024 - 05.2025
- Union Real Estate Pittsburgh, PA
Property Manager February 2024 - May 2025
• Prepared and processed all lease agreements for new and renewing tenants.
• Managed leasing and marketing of apartments, responding to inquiries to ensure full occupancy.
• Provided excellent customer service and ensured timely maintenance request resolutions.
• Coordinated and oversaw move-ins and move-outs with maintenance and contractors.
• Performed monthly inspection reports detailing the property's physical condition.
• Oversaw pool operations, including hiring pool monitors and ensuring compliance with laws.
• Monitored the fitness center to ensure all equipment was functioning properly.
• Received and approved invoices from vendors, processed billing adjustments, and handled collections.
• Processed rental payments and managed security deposit returns.
• Fostered positive tenant relations by addressing concerns and resolving conflicts promptly.
• Navigated the eviction process in compliance with legal requirements and policies.
• Managed lease agreements to ensure compliance and maximize occupancy.
• Oversaw property maintenance operations to ensure safety and upkeep.
• Prepared detailed financial reports to provide insights into property performance and expenditure
Property Manager
RHP Properties
Finleyville
05.2023 - 12.2023
- :
- 1. Managed daily collections, processed monthly rentals, and deposited late fees efficiently.
- 2. Pursued delinquent rents, performed evictions, and attended court proceedings as required.
- 3. Hired, trained, and motivated onsite staff to consistently meet deadlines.
- 4. Enforced discipline with proper documentation and demonstrated strong leadership skills.
- 5. Inspected community grounds and homes to ensure presentable conditions.
- 6. Processed invoices, managed petty cash, and tracked expenses for financial accuracy.
- 7. Fostered tenant relations by addressing concerns and facilitating open communication.
- 8. Drafted lease agreements to ensure compliance and protect property interests.
Property Manager
Store Xpress
East Pittsburgh
02.2019 - 09.2021
- Managed multiple locations within portfolio, leveraging leasing expertise to maximize occupancy rates.
Oversaw accounts payable processes, including bill payments and scheduling truck rentals.
Enforced safety protocols for maintenance staff, ensuring compliance with regulations.
Organized auctions and managed cash flow, including daily deposits and petty cash transactions.
Fostered positive tenant relations by promptly addressing concerns and promoting effective communication.
Managed lease agreements, ensuring compliance and enhancing occupancy levels across properties.
Formulated and monitored budgets to improve financial performance and resource distribution.
Resolved conflicts through mediation and implementation of effective solutions.
Property Manager
RRG Management/ PRG Management
Pittsburgh
02.2002 - 06.2011
- Managed 132 off-campus housing units for nine years, ensuring efficient operation.
Continued as manager post-acquisition, maintaining service quality during transition.
Oversaw full cycle of collections, leasing, move-ins, and move-outs effectively.
Handled reconciliation of security deposits while supervising maintenance tasks.
Fostered strong tenant relations through prompt concern resolution and communication.
Implemented rental marketing strategies to boost visibility and attract potential tenants.
Administered compliant lease agreements to safeguard property interests.
Coordinated maintenance operations to uphold high safety and cleanliness standards.
Education
Bachelor of Science - Psychology/Communications
University of Pittsburgh
Pittsburgh, PA12-1999
Skills
- Property leasing
- Lease administration
- Contract negotiation
- Financial reporting
- Budget management
- Rent collection
- Vendor management
- Facilities management
- Asset management
- Capital improvement
- Market analysis
- Market research
- Market tracking
- Sales and marketing
- Building maintenance
- Tenant relations
- Customer relations
- Customer service
- Effective communication
- Communication
- Problem-solving aptitude
- Complex problem solving
- Project coordination
- Time management
- Task prioritization
- Organizational skills
- Multitasking
- Staff coordination
- Building maintenance
- Maintenance management
- Property inspections
- Space planning
- Professionalism
- Professional demeanor
- Leadership development
- Employee motivation and guidance
- Leadership development
- Team collaboration
- Conflict resolution
- Adaptability and flexibility
- Analytical thinking
- Basic mathematics
- Data entry
- Quality control practices
- Payment collection
- Oversee maintenance
- Property showing
- Sale and rental recordkeeping
- Fair housing mandates
- Local and state laws
- Strategic planning
- Revenue generation
- Cost control
- Microsoft office
- Multitasking Abilities
- Public relations
- Organizational skills
- Task prioritization
- Oversee maintenance
- Property showing
- Professionalism
- Data entry
- Cost control
- Rent collection
- Multitasking Abilities
Certification
PA Real Estate License
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkPart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$55000/yr - $200000/yrTimeline
Commercial Property Manager/Licensed Real Estate Agent
Equity Real Estate/ Nulf Management
12.2025 - Current
Property Manager
Equity Real Estate
02.2024 - 05.2025
Property Manager
RHP Properties
05.2023 - 12.2023
Property Manager
Store Xpress
02.2019 - 09.2021
Property Manager
RRG Management/ PRG Management
02.2002 - 06.2011
Bachelor of Science - Psychology/Communications
University of Pittsburgh