Melissa Fracasso-haywiser
Rochester
Summary
Compassionate Patient Care Technician with extensive experience at Heritage Valley Beaver Hospital, skilled in vital signs monitoring and patient advocacy. Recognized for enhancing patient satisfaction through attentive care and effective communication. Proven ability to train new staff and maintain high standards of clinical documentation, ensuring optimal patient outcomes.
Overview
10
10
years of professional experience
Work History
Patient Care Technician
Heritage Valley Beaver Hospital
05.2015 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Reduced stress for patients and families through effective communication and empathetic support.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Endoscopy Technician
Heritage Valley Beaver Hospital
05.2021 - 06.2023
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
- Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
- Prepared patients for procedures to assist doctors, nurses and support staff.
- Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
- Transferred scopes to appropriate department for repairs and maintenance.
- Enhanced efficiency in the endoscopy suite by diligently preparing rooms and equipment for procedures.
Education
No Degree - Patient Care, Current CNA Certification
Weirton Geriatric Center Nurses Aide Program
Weirton, WVMadonna High School
Weirton, WV05.1996
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Specimen collection
- Professional bedside manner
- Wound care
- Patient advocacy
- HIPAA compliance
- Clinical documentation
- CNA certification
- Family communication
- Medical terminology
Timeline
Endoscopy Technician
Heritage Valley Beaver Hospital
05.2021 - 06.2023
Patient Care Technician
Heritage Valley Beaver Hospital
05.2015 - Current
No Degree - Patient Care, Current CNA Certification
Weirton Geriatric Center Nurses Aide Program
Madonna High School
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