Melissa Fulmer

• Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
• Enhanced company visibility by delivering engaging presentations at trade shows, conferences, and other networking events.
• Managed a diverse portfolio of clients across various industries to ensure maximum exposure of company offerings in the market.
• Optimized sales pipeline management by regularly reviewing progress against goals and adjusting strategies as needed to stay on track towards annual objectives.
• Collaborated closely with internal teams to deliver top-notch customer service, ensuring seamless implementation of products and services.
• Generated new leads through cold calling, social media outreach, and attending industry events.

• Built rapport with suppliers to better serve customers needs and make process recommendations to the customer.
• Followed up with customer after completed sales to resolve technical or service concerns.

Managed $4.5 MM (2.0 MM in GM) territory

• Grew revenue 10-15% by providing business solutions at both direct customers and key distributors and prospecting and growing new customers.
• Secured over 40-60 new accounts annually to increase company revenue and drive market share.
• Developed strong relationships with purchasing agents & end users by listening to needs/wants/issues, providing consultation on products & services, and learning about business operations.
• Negotiated contracts and pricing to solidify beneficial agreements using a proactive and collaborative approach to manage needs/solutions.
• Strengthened relationships with product management & inventory control specialists with my distributors to enhance our online presence and broaden the reach of our product lines allowing us to increase profits.
• Collaborated between vendor reps. and buying team to establish improved costs on products & services allowing for margin enhancement.
• Developed and coordinated marketing promotions & collateral with internal marketing. Hosted virtual "meetings & lunches" during the pandemic.

• Managed $3.2 MM territory representing over 2000 small customers.
• Drove a consultative sales approach to understand customer needs and recommend relevant offerings.
• Identified new targets, developed new business opportunities and presented product lines to customers.
• Exceeded Sales Expectations 1st 2 years.

• Crossed product lines for technically & functionally equivalent low cost alternatives for all products offered in our portfolio. This assisted sales force in finding cost savings for customers & better profitability.
• Managed overall product and pricing database.

• Conducted experiments on cultured hepatocytes (liver cells) with various stimulants/inhibitors along with cytokine cocktails to measure gene expression. Used mRna extraction(Northern blotting) & protein extraction (Western blotting) to analyze.
• Analyzed tests, experiments and procedures to produce research data.
• Collaborated and played a huge role with a team of scientists,engineers and doctors working to develop an Artificial Liver Assist Device for patients in liver failure and in need of a transplant. Conducted all scientific assays associated with the project.
• Collaborated with program leadership to identify relevant questions and determine best methods of collection.

• Clinical maintenance of implanted left/bi ventricular assist devices & intra-aortic balloon pumps in cardiac transplant/ critical care patients.
• Adjusted flow rates etc. to enhance patient well being and diagnosed & replaced malfunctioning equipment on assist devices.
• Transported & monitored implanted patients to tests, etc. throughout UPMC or outside in the community.