Melissa Grant

Benefits Strategy & Governance

• Designed and implemented data flow and governance processes for acquisitions, enabling accurate pre-go-live enrollment and reducing downstream corrections.
• Built custom reporting solutions using PeopleSoft, ADP, and People Hub to support vendor data needs and executive reporting.
• Developed vendor oversight frameworks, including file audits, reconciliation processes, and performance monitoring.

M&A Integration Leadership

• Led 10+ U.S. and Canadian integrations, including due diligence, plan mapping, data conversion, payroll alignment, and vendor onboarding.
• Rebuilt the Base Benefits module in PeopleSoft to support mid-year integrations with complex disability calculations and legacy payroll corrections.
• Created structured processes for divestiture readiness, including documentation and data extraction frameworks.
• Analytics & Executive Reporting
• Designed and launched the Well-Being Dashboard, providing senior leadership with a consolidated strategic view of multi-pillar data.
• Built payroll testing templates, deduction audit tools, and reconciliation reports used across U.S. and Canadian programs.

Program Leadership

• Led U.S. and Canadian Annual Enrollment and Year-End, ensuring accurate payroll deductions and rapid issue resolution.
• Directed Annual Enrollment communications, coordinating with vendors, HR, and internal stakeholders.
• Managed the Total Rewards Statement refresh, ensuring data accuracy and alignment with compensation strategy.
• Facilitated Climate Fresk workshops, supporting corporate sustainability and engagement goals.

• Overhauled benefit file processes, improving accuracy and reducing payroll errors.
• Partnered with Total Rewards and vendors to optimize system configurations and resolve compliance issues.
• Reimplemented payroll audit processes and improved census file accuracy.

• Led payroll and retro premium file implementation during Workday transition.
• Developed audit procedures and streamlined reporting using Excel.
• Identified and corrected benefit eligibility and payroll inconsistencies.

• Led Annual Enrollment, ACA compliance, 1095-C reporting, and 5500 filings.
• Managed benefits integration for two university mergers.
• Conducted retiree billing audit, recovering $14,000+ in premiums.
• Standardized qualified life event processes and enhanced employee education.

• Implemented Section 125 plans and HRAs, ensuring compliance and client satisfaction.
• Led QA initiatives and nondiscrimination testing.
• Trained new hires and managed departmental reporting.