Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Heim

Conneautville

Summary

Detail-oriented professional with a strong track record in posting payments and account reconciliation. Committed to maintaining billing accuracy and enhancing customer service in patient financial services.

Overview

21
21
years of professional experience

Work History

Patient Financial Services - Cashier

Meadville Medical Center & Subsidiaries
Meadville
06.2008 - Current
  • Ensured accuracy and balanced daily cash collections from offices across Meadville Medical Center facilities
  • Posting insurance and self pay payments onto patient accounts
  • Pulled 835 payments into system and reconciled with EFT balances
  • Investigated multiple payer websites to locate necessary remittance advices for accurate posting

Medical Billing

Self Employed
Conneautville
05.2005 - 06.2008
  • Entered procedure and diagnostic codes into Meditech system, ensuring accurate billing and compliance.
  • Sent claims through the clearinghouse system for processing
  • Posted insurance and self pay payments accurately to patient accounts
  • Responded to patient account inquiries, providing timely information to resolve concerns and enhance satisfaction.
  • sent monthly billing statements to patients

Education

Medical Billing & Coding

Erie Vocational Technical School
Erie
02-2004

Advanced Secretarial Course

Bradford School of Business
Pittsburgh, PA
06-1989

Skills

  • Posting payments
  • Account reconciliation
  • Billing accuracy
  • Remittance investigation
  • Data entry accuracy
  • Problem solving
  • Customer service
  • Adaptable learning

Timeline

Patient Financial Services - Cashier

Meadville Medical Center & Subsidiaries
06.2008 - Current

Medical Billing

Self Employed
05.2005 - 06.2008

Medical Billing & Coding

Erie Vocational Technical School

Advanced Secretarial Course

Bradford School of Business
Melissa Heim