Melissa Jean Philippe
Yardley
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
19
19
years of professional experience
2006
2006
years of post-secondary education
Work History
Cashier,Shift Lead
Walgreens Boots Alliance
Ewing
08.2019 - Current
- Processed customer transactions efficiently at a busy retail store.
- Handled cash, credit, and debit payments accurately and securely.
- Assisted customers with product inquiries and provided excellent service.
- Collaborated with team members to ensure smooth store operations daily.
- Followed store policies for handling returns and exchanges effectively.
- Balanced cash register at the end of each shift for accuracy.
- Engaged in training sessions to learn company procedures and policies thoroughly.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier,Stocker
Walmart
Tampa
09.2014 - 08.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register and maintained accurate cash drawer balance.
- Assisted customers with product inquiries and provided excellent service.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Nursing Assistant
Brooksby Village Retirement Home - Peabody, MA
Peabody
12.2010 - 06.2014
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted patients with daily living activities and personal care needs.
- Maintained a clean and safe environment for patients and staff.
Customer Service Cashier
Target
Everett
12.2008 - 10.2010
- Assisted customers with transactions and product inquiries.
- Operated cash register and processed payments accurately.
- Maintained cleanliness and organization of checkout area.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered incoming phone calls from customers regarding product availability or store locations.
Customer Service Associate
Marshalls
North Miami Beach
11.2006 - 12.2008
- Assisted customers with inquiries and provided accurate product information.
- Handled customer complaints with empathy and effective problem-solving techniques.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Maintained organized work areas to ensure a positive shopping experience for customers.
- Greeted customers and identified their needs.
Education
Nursing Assistant
Cambridge Red Cross
Cambridge , MA 03.2008 - 04.2008
Collège Des Jeunes Filles
Some College (No Degree) - Practical Nursing
Broward College
Fort Lauderdale, FLSkills
- Inventory management
Languages
French
Native/ Bilingual
Timeline
Cashier,Shift Lead
Walgreens Boots Alliance
08.2019 - Current
Cashier,Stocker
Walmart
09.2014 - 08.2019
Nursing Assistant
Brooksby Village Retirement Home - Peabody, MA
12.2010 - 06.2014
Customer Service Cashier
Target
12.2008 - 10.2010
Nursing Assistant
Cambridge Red Cross
03.2008 - 04.2008
Customer Service Associate
Marshalls
11.2006 - 12.2008
Collège Des Jeunes Filles
Some College (No Degree) - Practical Nursing
Broward College