Melissa McEwen
New Castle
Summary
Professional accounts specialist prepared for this role. Strong focus on managing financial transactions, maintaining accurate records, and ensuring timely processing. Known for collaborative teamwork and adaptability to changing needs. Skills include invoice processing, account reconciliation, and financial reporting. Reliable and results-driven.
Overview
16
16
years of professional experience
Work History
Accounts Payable/Accounts Receivable Clerk
Horizon Supply Company
12.2022 - Current
- Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
- Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
- Provided exceptional customer service to both internal departments and external clients regarding billing inquiries or disputes resolution.
- Supported month-end closing activities, ensuring accuracy in financial records and adherence to deadlines.
Pharmacy Technician
Professional Pharmacy Solutions
08.2020 - 11.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Account Specialist
Bost Benefits
08.2013 - 04.2020
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Completed routine and complex account updates to resolve problems.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
Forensic Liaison
Human Services Center
03.2009 - 05.2012
- Served as the primary point of contact, fostering strong relationships between internal teams and the court system.
- Coordinated court ordered treatment effectively, ensuring timely completion and alignment with organizational objectives.
- Assisted patients to obtain access to housing, employment and other needed services.
Education
Bachelor of Science -
La Roche University
Pittsburgh, PASkills
- Invoice processing
- Purchase order management
- Payment processing
- Expense reporting
- QuickBooks
- Account reconciliation
- Time management
- Vendor relationships
- Attention to detail
Timeline
Accounts Payable/Accounts Receivable Clerk
Horizon Supply Company
12.2022 - Current
Pharmacy Technician
Professional Pharmacy Solutions
08.2020 - 11.2021
Account Specialist
Bost Benefits
08.2013 - 04.2020
Forensic Liaison
Human Services Center
03.2009 - 05.2012
Bachelor of Science -
La Roche University
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