Melissa M. Schafer
Pittsburgh,PA
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
26
26
years of professional experience
Work History
General Manager/Bartender Manager
The Abbey on Butler Street
01.2016 - 01.2025
- Responsible for accounting, inventory, promotions, special events and staffing.
- Other responsibilities included payroll, menu development for the bar and coffee house, day to day operations, staff training and guests relations.
Manager/Bartender/Server
Mad Mex: Big Burrito Inc.
01.2012 - 01.2016
- Manager responsibilities included day-to-day business: opening, closing, banking, customer service and staff management.
- Bartender/ Server
Manager/Bartender
Kelly’s Bar and Lounge
01.2010 - 01.2012
- Responsible for accounting, inventory, promotions, special events and staffing.
- Manager responsibilities include day-to-day business: opening, closing, banking, customer service and staff management.
- Bartender
Assistant Manager/Bartender
Mad Mex: Big Burrito Inc.
01.2001 - 01.2006
- Assist in management training for corporation.
- Manager responsibilities included day-to-day business: opening, closing, banking, customer service and staff management.
- Bartender
General Manager/Bartender
Zythos
01.1999 - 01.2001
Education
Pro-Year Program for Secondary Certification -
University of Pittsburgh
04.2001
Bachelor of Arts - History of Art and Architecture
University of Pittsburgh
05.1999
Bachelor of Arts - English Literature
University of Pittsburgh
04.1998
Certificate - Women’s Studies
University of Pittsburgh
04.1997
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Customer relations
- Training and development
Timeline
General Manager/Bartender Manager
The Abbey on Butler Street
01.2016 - 01.2025
Manager/Bartender/Server
Mad Mex: Big Burrito Inc.
01.2012 - 01.2016
Manager/Bartender
Kelly’s Bar and Lounge
01.2010 - 01.2012
Assistant Manager/Bartender
Mad Mex: Big Burrito Inc.
01.2001 - 01.2006
General Manager/Bartender
Zythos
01.1999 - 01.2001
Bachelor of Arts - History of Art and Architecture
University of Pittsburgh
Bachelor of Arts - English Literature
University of Pittsburgh
Certificate - Women’s Studies
University of Pittsburgh
Pro-Year Program for Secondary Certification -
University of Pittsburgh
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