Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Neth

Hanover

Summary

Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in dynamic and supportive workplace.

Oriented Shift Supervisor with a track record of effectively managing a team of15+ employees to meet shift goals and maintain exceptional customer service. Skilled in utilizing POS systems and cash registers accurately and efficiently. Proven ability to resolve customer complaints promptly and professionally while maintaining high levels of courtesy. Experienced in implementing strategies to improve workflow and maximize efficiency while minimizing costs. Strong in coaching and guiding staff members to develop their skills and abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

SHIFT SUPERVISOR, RX

Cvs
04.2022 - 11.2024
  • Effectively managed a team of15+ employees to ensure shift goals were met and customer service was maintained
  • Collaborated with other departments to coordinate activities related to store operations
  • Utilized POS system and cash register functions accurately and efficiently during checkout process
  • Resolved customer complaints promptly and efficiently while maintaining high levels of professionalism and courtesy at all times
  • Maintained accurate records of employee timecards, attendance logs, payroll information, inventories
  • Developed and implemented strategies to improve workflow and maximize efficiency while minimizing costs
  • Provided coaching and guidance to staff members to help develop their skills and abilities
  • Successfully handled difficult customer inquiries in a professional manner while resolving conflicts effectively
  • Enforced safety regulations and policies on the job site with an emphasis on proper use of equipment and materials

Education

CNA -

Harrisburg Area Community College
York, PA
02.2025

HIGH SCHOOL DIPLOMA - undefined

Bermudian springs
York springs, PA
11.2024

Skills

  • Patient confidentiality
  • Delegation techniques
  • Multitasking
  • Multitasking Abilities
  • Problem-solving abilities
  • Reliability
  • Time management abilities
  • Professionalism
  • Sales skills
  • Team building

Certification

BSL certification

Timeline

SHIFT SUPERVISOR, RX

Cvs
04.2022 - 11.2024

HIGH SCHOOL DIPLOMA - undefined

Bermudian springs

BSL certification

CNA -

Harrisburg Area Community College
Melissa Neth