Melissa Serfass
Walnutport,PA
Summary
Developed robust organizational and logistical skills in fast-paced warehouse environment. Demonstrates strong attention to detail and efficient time management. Seeking to transition into new field, leveraging problem-solving abilities and effective communication skills for impactful contributions.
Overview
25
25
years of professional experience
Work History
Pharmacy Technician
CVS
09.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Returns/Receiver
RR Donnelley
11.1999 - Current
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Trained new employees on receiving procedures, improving overall team performance.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Coordinated with other departments for seamless integration of received goods into various operations.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Implemented safety protocols to reduce workplace accidents during unloading and storage processes.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Certified to drive all equipment.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Education
Some College (No Degree) - Medial Terminology I, II, III
Northampton High School
Northampton, PAHigh School Diploma -
Northampton High School
Northampton, PA05.1989
Some College (No Degree) - Business Management
Northampton Community College
Bethlehem, PASkills
- Shipping and receiving
- Customer service
- Product inspection
- Record preparation
- Shipment coordination
- Inventory management
- Loading and unloading inventory
- Forklift operation
- Attention to detail
References
Upon request
Timeline
Pharmacy Technician
CVS
09.2022 - Current
Returns/Receiver
RR Donnelley
11.1999 - Current
Some College (No Degree) - Medial Terminology I, II, III
Northampton High School
High School Diploma -
Northampton High School
Some College (No Degree) - Business Management
Northampton Community College
Similar Profiles
Adrian RodriguezAdrian Rodriguez
Pharmacy Technician Trainee at CVSPharmacy Technician Trainee at CVS
Erin ChaykinErin Chaykin
Pharmacy Technician at CVSPharmacy Technician at CVS
Tranh TrinTranh Trin
Retail Staff Pharmacist at CVSRetail Staff Pharmacist at CVS