Melissa R. Smith

• Verifying expiration dates and box labels ensuring the correct bags are being packed into correct boxes.
• Ensured compliance with safety standards during packing processes.
• Collaborated with team members to maintain workflow efficiency.
• Maintained cleanliness of work area to promote a safe working environment.
• Assessing reusable boxes for damage and stacking them for reuse.
• Stacking 3lb boxes on pallets and wrapping them to secure product. Uses pallet jack to stage full pallets

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Assisted in claims processing, ensuring accuracy and compliance with company standards.
• Supported data entry tasks using proprietary software to maintain updated records.
• Verified data on documents and printing them out sending them to the correct person.
• Completed daily, weekly, and monthly task logs , submitting them to the correct people at the correct time
• Within 6 months becoming an Auditor of completed task

• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Used hand held scanner to pick orders.
• Cross-trained on Bin Tending on production floor.

- Organized workstations to maximize productivity, reduce distractions and meet deadlines.

- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.

- Moved shipment materials to and from designated areas using pallet jacks.

• Trained new personnel on proper use of equipment and provided training records when completed.
• Multitasked with training and keeping performance numbers.
• Collaborated with team members to improve production processes and maintain quality standards.
• Routinely exceeded production quotas.

• Performed Function Test on cell phones, entered data into Oracle database.
• Performed Cosmetic Inspection on phones for physical flaws and graded using quality control grading system.
• Performed Grade and Clear by manual removal of customer content from phones.

• Cashiered and stocked merchandise, maintained varied hours to meet seasonal and business needs.
• Greeted customers, offered assistance and provided store details for increased customer satisfaction.