Melodie Brennsteiner
Hopwood
Summary
Professional housekeeper with over seven years experience cleaning to the highest of standards in a luxury hotel & resort in addition to some private residences. Known for my attention to detail and exceptional team-working skills. Looking for new opportunities to share my knowledge, grow my skills, and build lasting relationships along the way, both professionally and personally.
Overview
8
8
years of professional experience
Work History
Housekeeper
Nemacolin Woodlands Resort
Farmington, PA
02.2019 - 01.2026
- Oversaw comprehensive cleaning and sanitization processes for guest rooms, bathrooms, and public areas, adhering to high standards of cleanliness. Managed dusting, vacuuming, mopping, window cleaning, and fixture polishing to enhance guest experience. Maintained organization of guest belongings for optimal accessibility.
- Managed the replacement of bed linens, towels, and toiletries, ensuring all items met cleanliness standards and were neatly organized.
- Managed cleaning cart upkeep and supply inventory to support efficient daily task execution.
- Managed guest interactions by swiftly responding to inquiries for additional amenities, enhancing overall guest satisfaction.
- Guided new housekeeping staff in adhering to safety protocols and equipped them with necessary supplies for daily tasks.
- Ensured strict adherence to safety and sanitation protocols, including safe handling of cleaning chemicals and hazardous materials.
- Monitored and documented maintenance issues, including broken fixtures, burnt-out light bulbs, and plumbing problems, for management review.
Caregiver
BrightStar Care
Greensburg, PA
03.2018 - 12.2018
- Provided compassionate support for daily living activities, enhancing client comfort and well-being.
- Administered medications according to prescribed schedules, ensuring adherence to health guidelines.
- Executed thorough housekeeping routines and meal prepping to ensure optimal living conditions and nutrition.
Education
High School Diploma -
Albert Gallatin High School
Uniontown, PA06-2010
Skills
Strong attention to detail
Strong organizational abilities
Effective time management
Team collaboration
Effective communication
Client relationship management
Housekeeping Recognition
Award for Excellence & Continuous Improvement
Award for Associate of the Month Heart of House
Timeline
Housekeeper
Nemacolin Woodlands Resort
02.2019 - 01.2026
Caregiver
BrightStar Care
03.2018 - 12.2018
High School Diploma -
Albert Gallatin High School