Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
deliver results, safety champion,leadership
Timeline
Generic

Melvin Rivers

Wilkes-Barre

Summary

Dynamic Operations Manager with a proven track record at Amazon, enhancing productivity through innovative technologies and data-driven strategies. Expert in logistics management and team leadership, successfully optimizing workflows and improving service delivery. Instrumental in building high-performing teams and ensuring project completion within budget, driving sustained growth and operational excellence.

Experienced with implementing comprehensive operational strategies to drive company goals. Uses innovative solutions to optimize workflows and enhance team performance. Track record of fostering effective communication and problem-solving within diverse teams.

Qualified Operation Manager with proven history in operational leadership. Successfully spearheaded key initiatives that streamlined processes and enhanced productivity. Demonstrated expertise in strategic planning and team management.

Skilled operations leader with proven ability to enhance efficiency and drive results. Expertise in strategic planning, process optimization, and resource management. Strong focus on team collaboration and adaptability to changing needs. Reliable, results-driven professional with track record of successful outcomes in dynamic environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operation Manager

Amazon
10.2017 - Current
  • Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
  • Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
  • Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
  • Played an instrumental role in talent recruitment, development, retention strategies which resulted in building high-performing teams across the organization.
  • Continually assessed internal external factors impacting business adjusting strategies accordingly for sustained growth and success.
  • Provided strategic oversight on major projects ensuring timely completion within budget constraints.

Education

Associate of Science - Music Recording Technology

Luzerne County Community College
Nanticoke, PA
05-2017

Skills

  • Scheduling and planning
  • Operational efficiency
  • Logistics management
  • Cross-functional coordination
  • Planning and implementation
  • Problem-solving
  • Team leadership

Accomplishments

  • Promoted to L6 Operation Manager after 7 1/2 years with the company.
  • Reduced operational expenses by 8% by streamlining branch operations.
  • Reduced lost workdays and recordable incidents to 6% by implementing a safety awareness program.
  • Earned the “deliver results” Award in 2024 for running the best shift .
  • Collaborated with team of 3 in the development of project over hang.
  • Supervised team of 185 staff members.

Certification

  • First Aid Certification
  • PA Driver's License
  • CPR/AED Certification

deliver results, safety champion,leadership

I was awarded the deliver results award for running the best shift and nailing the plan consistently.  I was  awarded safety champion because I had the best safety connection scores in building , and also I am the captain of the safety committee. I also won a award for having the best leadership connections score.

Timeline

Operation Manager

Amazon
10.2017 - Current

Associate of Science - Music Recording Technology

Luzerne County Community College
Melvin Rivers