Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Merquiades Rodriguez

Newtown

Summary

Experienced Account and Janitorial Manager with over 10 years of leadership in facilities management, specializing in custodial operations across educational, commercial, and retail environments. Proven ability to manage large teams, ensure compliance with contractual and safety standards, and maintain operational budgets. Fluent in English and Spanish, with strong communication and customer service skills. Holds a clean driving record and ready to travel as needed.

Overview

13
13
years of professional experience

Work History

Account Manager / Janitorial Manager

Elite
Philadelphia
09.2022 - Current
  • Oversee housekeeping for sites such as universities, banks, and Amtrak.
  • Oversee scheduling and payroll for all employees across locations.
  • Conduct regular inspections to ensure compliance with contractual standards.
  • Communicate and complete work orders; manage inventory and supply distribution.
  • Analyze P&L reports and track overtime/special projects against budget.
  • Perform cost estimates for out-of-scope work and maintain supply levels.
  • A key component of my managerial approach has been identifying and capitalizing on opportunities for upselling out-of-scope work. By proactively assessing client sites and engaging in consultative discussions, I have been able to recommend and secure additional services—such as specialized floor treatments, high-dusting, and emergency response cleanings—beyond the core contractual obligations. My ability to compose accurate cost estimates and clearly communicate the value of these services has consistently resulted in increased client satisfaction and incremental revenue growth for my employers.

Account Manager / Janitorial Manager / Custodial Manager

Aramark
Philadelphia
03.2021 - 09.2022
  • Directed custodial operations across multiple school sites.
  • Maintained communication with department heads and client partners.
  • Inspected facilities to ensure quality and compliance.
  • Oversaw job order execution, labor planning, and staff scheduling.
  • Managed budgets for supplies and labor, ensuring fiscal compliance.
  • Ensured operations aligned with Aramark standards and local regulations.

Account Manager – Janitorial Management

Marsden Services
Lower Moreland School District
04.2015 - 06.2020
  • Managed full custodial operations for the school district with 17+ staff.
  • Provided cost estimates and analyzed P&L statements for all sites.
  • Handled hiring, training, payroll, and safety reporting.
  • Maintained inventory, ensured equipment functionality, and trained employees.
  • Communicated effectively in English and Spanish with staff and school leadership.
  • Led special projects and coordinated with district leadership on performance metrics.

Area Manager – Janitorial Management

Diversified Maintenance
Philadelphia
04.2015 - 06.2017
  • Supervised operations at 21 retail stores, ensuring high cleaning standards.
  • Managed budgets, payroll, hiring, training, and supply procurement.
  • Conducted regular store inspections and coordinated equipment maintenance.
  • Delivered excellent customer service and seasonal project execution.

Janitorial Manager / President

GreenPath Building Services
Philadelphia
05.2012 - 02.2013
  • Oversaw 37 commercial sites and 40+ employees.
  • Responded to client service requests and conducted site inspections.
  • Managed staff scheduling, training, quality control, and emergency services.
  • Handled all carpet care, floor waxing, buffing, and supply logistics.

Education

High School Diploma -

Juan Arturo Grullon
Santiago, Dominican Republic
06-1984

Skills

  • Janitorial and facilities management
  • Team leadership and training
  • Budgeting and P&L analysis
  • Scheduling and payroll processing
  • Work order management
  • Floor care: strip, wax, buff
  • Safety and compliance
  • Customer service and client relations
  • Equipment maintenance and procurement
  • Budget management
  • Cost estimation
  • Inventory control

References

Available upon request.

Timeline

Account Manager / Janitorial Manager

Elite
09.2022 - Current

Account Manager / Janitorial Manager / Custodial Manager

Aramark
03.2021 - 09.2022

Account Manager – Janitorial Management

Marsden Services
04.2015 - 06.2020

Area Manager – Janitorial Management

Diversified Maintenance
04.2015 - 06.2017

Janitorial Manager / President

GreenPath Building Services
05.2012 - 02.2013

High School Diploma -

Juan Arturo Grullon

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Merquiades Rodriguez