Mia Leonberg
Baden,PA
Summary
I am a detail-oriented individual, equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Orthodontic Assistant
Spokane and Karski Orthodontics
01.2021 - Current
- Assisted orthodontists in patient procedures, ensuring comfort and efficiency during treatments.
- Educated patients on oral hygiene practices and post-treatment care to enhance results.
- Prepared and maintained clinical equipment, ensuring compliance with safety standards.
- Managed patient records using digital software for accurate documentation and scheduling.
- Trained new staff on office protocols and patient interaction techniques to ensure consistency in care.
- Monitored inventory levels of dental supplies, placing orders to maintain adequate stock for operations.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
- Developed comprehensive knowledge of various orthodontic appliances, enabling accurate preparation for each procedure.
- Scheduled and confirmed patient appointments.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Prepared patient X-rays and images for review by dentist.
- Assisted in minor orthodontic procedures, ensuring treatments were carried out smoothly and effectively.
- Enhanced patient comfort and cooperation by providing detailed explanations of treatment procedures.
- Assisted orthodontists in applying braces, which led to successful treatment outcomes and patient satisfaction.
- Reduced appointment cancellations by following up with patients and providing reminders and motivational support.
- Supported seamless appointment scheduling by coordinating with front office staff on patient follow-ups and updates.
- Ensured high-quality patient care through strict adherence to infection control protocols and sterilization procedures.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
- Reduced appointment wait times with efficient room setup and breakdown between patients.
- Collaborated effectively with other team members to ensure smooth workflow within the practice.
- Promoted positive patient experiences by building rapport and addressing concerns during appointments.
- Set appointments and made follow-up calls.
Sales Associate
Marshalls
11.2019 - 03.2020
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained knowledge of current promotions and sales to provide informed recommendations.
- Collaborated with team members to achieve sales targets and improve store performance.
- Managed inventory levels, performing regular stock checks to optimize availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Dog Caretaker
Misty Pines Dog Park
- Provided daily care for dogs, ensuring safety and well-being during visits.
- Maintained cleanliness of facilities, including washing and sanitizing play areas.
- Assisted in organizing playgroups based on size and temperament for optimal interaction.
- Monitored dog behavior to identify signs of stress or discomfort during activities.
- Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
- Maintained a safe environment during walks, ensuring all dogs were properly leashed and controlled at all times.
- Increased client retention with excellent communication skills, providing regular updates on their pet''s wellbeing.
- Administered medications as needed, ensuring proper dosages and timely administration for optimal health outcomes.
- Reduced stress levels in dogs by implementing appropriate exercise routines and play sessions.
- Enhanced facility cleanliness, minimizing risk of disease transmission among dogs in the facility.
- Improved overall health of dogs under care by implementing balanced diets according to individual needs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Prepared food and water following instructions from pet owners.
- Gave medication to pets following guidelines from owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
Education
High School Diploma -
Ambridge Area High School
Ambridge, PA06.2021
Skills
- Motivated attitude
- Time management
- Works well with others
- Technical Skills
Timeline
Orthodontic Assistant
Spokane and Karski Orthodontics
01.2021 - Current
Sales Associate
Marshalls
11.2019 - 03.2020
Dog Caretaker
Misty Pines Dog Park
High School Diploma -
Ambridge Area High School