Mia Maldonado
Northampton
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Host
Olivet Restaurant
Swiftwater
05.2021 - 08.2025
- Greeted guests warmly upon arrival, ensuring a positive first impression.
- Managed reservations and seating arrangements for efficient table turnover.
- Coordinated with staff to ensure timely service and guest satisfaction.
- Assisted in maintaining cleanliness and organization of the dining area.
- Addressed guest inquiries and concerns promptly to maintain positive relations.
- Provided excellent customer service by anticipating customer needs.
Education
Pleasant Valley High School
Saylorsburg, PASkills
- Guest relations
- Reservation management
- Table turnover coordination
- Cleanliness maintenance
- Customer service
- Effective communication
- Time management
- Adaptability under pressure
- Multitasking proficiency
- Staff coordination
- Guest feedback
- Professional appearance
- Cleaning and sanitation
- Calm demeanor
References
References available upon request.
Timeline
Host
Olivet Restaurant
05.2021 - 08.2025
Pleasant Valley High School