Mia Matthews
Avondale
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Private Swim Instructor
Community Members and Friends
05.2023 - Current
- Increased overall client satisfaction by maintaining open communication with parents and addressing concerns promptly.
- Continually updated personal knowledge of swimming techniques and industry trends, ensuring the highest quality of instruction possible for clients.
- Facilitated stroke refinement for advanced swimmers by closely analyzing technique issues and providing targeted guidance.
- Provided a comfortable learning environment for students with diverse needs, adapting teaching techniques accordingly.
- Taught students pool and water safety guidelines.
- Developed strong relationships with clients, fostering trust and loyalty in the longterm.
Head Lifeguard
Kennett Square Golf and Country Club
04.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
Dog Sitter
Friends And Neighbors
03.2019 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Exercised animals regularly with walks and rigorous play activities.
Lifeguard
YMCA
04.2021 - 04.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Bachelor of Science - Pre-Med
Pennsylvania State University
State College, PA 05-2028
Skills
- Dependable
- Organized
- Strong communicator
- Effective problem-solver
- Patience and empathy
- Active Listener
- Reliable
- Time Management
Certification
- First Aid/CPR Certified
- Licensed Lifeguard
Awards
National Honors Society
Kennett High School (2023, 2024)
For demonstrating excellence in scholarship, leadership, service, and character.
Booster Club Excellence Award
Kennett High School (2024)
For making the greatest overall contribution to the development of the team through leadership with a positive influence on others, enthusiasm and dedication, and proficiency in the sport, while maintaining the traditions of excellence at Kennett High School- basketball.
The Rotary of Longwood Foundation Scholarship
Longwood Rotary (2024)
For demonstrating excellence in service to others, aligning with the Rotary's core beliefs
Team Captain- Basketball
Kennett High School (2023, 2024)
For making a total commitment to the principles and ideals of the team through dedication, diligence, and selflessness with a positive influence on others.
Awarded Varsity Letter
Kennett High School (all four years)
Awarded for three sports: field hockey, basketball, lacrosse
Timeline
Private Swim Instructor
Community Members and Friends
05.2023 - Current
Head Lifeguard
Kennett Square Golf and Country Club
04.2023 - Current
Lifeguard
YMCA
04.2021 - 04.2023
Dog Sitter
Friends And Neighbors
03.2019 - Current
Bachelor of Science - Pre-Med
Pennsylvania State University
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