Mia Moya
Bethlehem,PA
Summary
I started working for Amazon in December 2023. Ever since, I have become passionate about inventory control because I believe it is the backbone of all operations. Currently serving as an ICQA associate, I bring a highly analytical and data-oriented approach to my role. I excel in identifying potential problems before they arise. Also promoting operational excellence and trustworthiness. I hold a high school diploma and am actively pursuing an Associate in Business through online college classes. In my current role, I possess versatile skills, strong problem-solving skills, a proactive approach to new tasks, working well with others, bringing new ideas, and being committed to doing quality work and taking initiative to find solutions. I am committed to continuous improvement and leverage my skills to drive operational efficiency and effectiveness. My goal is to further develop my career in inventory control, contributing to innovative solutions that advance the industry.
Overview
3
3
years of professional experience
Work History
ICQA
Amazon
12.2023 - Current
- Perform daily inventory audits, cycle counts, and bin checks to maintain high accuracy across thousands of SKUs.
- Analyze root causes of errors and collaborate with cross-functional teams to implement corrective actions.
- Utilize handheld devices, Microsoft Excel, and internal software tools for tracking and reporting.
- Ensure quality standards by identifying damaged, misplaced, or mislabeled items and escalating issues appropriately.
- Worked effectively in fast-paced environments.
- Identify and resolve inventory discrepancies through root cause analysis and thorough data investigation.
Store Manager
Shell Gas Station
11.2021 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Computer skills
- Communication skills
Timeline
ICQA
Amazon
12.2023 - Current
Store Manager
Shell Gas Station
11.2021 - 10.2023
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