Adaptable First-Responder, able to maintain a calm atmosphere in stressful circumstances. Eager to be part of a like-minded team. Willing to adapt to the future needs and policies of my employer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
New York Bagelry
West Lawn
02.2025 - Current
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Provided excellent customer service to ensure satisfaction.
Served food and beverages to patrons and confirmed complete orders.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Provided exceptional service to high volume of daily customers.
Ensured that each guest was served courteously, quickly, and efficiently.
Server
Cracker Barrell
Hamburg
07.2023 - Current
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Took to-go orders to streamline process for both customer and restaurant.
Provided excellent customer service to ensure satisfaction.
Operated POS terminals to input orders, split bills and calculate totals.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Served food and beverages to patrons and confirmed complete orders.
Responded to ad hoc cleaning duties at end of shift.
Followed health safety guidelines when preparing and serving food products.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Intern/Volunteer
Northern Berks Emergency Medical Services
Leesport
01.2023 - Current
Provided administrative support to staff members, such as filing documents and entering data into databases.
Maintained accurate records and documented client data in company databases.
Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
Observed and assessed incident scenes to maintain safety of first responders.
Transported patients from accident scenes to hospitals in emergency vehicles.
Calmed patients by carefully explaining each step and remaining composed.
Assisted in the transport of patients from accident scenes to medical facilities.
Assessed scene upon arrival for possible hazards or dangerous situations.
Evaluated patients' medical status and monitored vital signs during transit.
Assessed emergency situations and prioritized medical care for patients.
Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
Explained medical terminology in non-complex terms to patients.
Responded to 911 calls for assistance with medical emergencies.
Firefighter
Union Fire Company No. 1 of Leesport
Leesport
10.2021 - Current
Maintained firefighting equipment, including hoses and ladders.
Administered emergency medical aid.
Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
Checked hoses and breathing masks after fire calls to determine proper functionality.
Held nozzles and directed streams of fog, chemicals or water to combat fires.
Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
Observed strict safety protocols to maintain personal and coworker safety.
Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
Controlled and extinguished fires using manual and power equipment.
Trained continuously to maintain required physical fitness for demanding work.
Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
Certified Clinical Medical Assistant at Penn State Health St. Joseph Medical CenterCertified Clinical Medical Assistant at Penn State Health St. Joseph Medical Center