Mia Marie Cruz
Philadelphia,PA
Summary
Two Years of experience as a registered nurse, demonstrating strong communication, problem-solving, and critical thinking skills. Proven ability to provide compassionate care and support to patients and their families, exhibiting empathy and patience. Highly organized and detail-oriented, with a track record of multitasking and managing time effectively in a fast-paced environment. Adept at working independently and collaboratively within a team, adapting quickly to changing priorities and environments. Strong interpersonal skills, capable of building rapport and establishing trust with customers.
Overview
6
6
years of professional experience
Work History
Charge Nurse
San Francisco Nursing Center
09.2014 - 08.2015
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Managed whole building with 45-50 patients and 3 CNA's as night shift nurse
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Supervised and managed daily scheduling, tasking, and administration
Charge Nurse, Part-time
Pacifica Nursing and Rehabilitation
08.2014 - 07.2015
- Assures quality care is provided to each resident in accordance with established standards of care, facility policies and procedures, and safety protocols/procedures
- Initiate plan of nursing care for individual resident with regards to his/her physiological, spiritual, emotional, social and economic needs
- Collaborated with other healthcare professionals to provide quality patient care.
- Properly document all information regarding residents
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
Lead Staff Assistant/Driver/Case Manager
Life Steps Foundation, Inc
08.2009 - 08.2014
- Supervises staff and consumers and implements individual behavioral service plans and habilitation curriculums
- Writes individual service plans for program participant and participated in semi-annual consumer case conference
- Discussed data and current consumer’s progress and objectives from collected data
- Responsible for gathering, compiling and maintaining required records and reports on individual consumers on daily basis
- Assists individuals with their activities of daily living, interpersonal and vocational skills and recreation and leisure
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Researched best practices and developed strategies to improve program outcomes.
- As driver, safely transports program participants to center and to their homes.
- Provided leadership, guidance and support to staff members.
Charge Nurse
Alameda Healthcare & Wellness Center
03.2013 - 03.2014
- Assessed residents, analyses obtained information and develop specific intervention to obtain specific goal.
- Administered medications and treatments to residents and monitors intravenous medications.
- Supervised and collaborates other members of healthcare team including nursing assistants and therapists
- Updated patient records and care plans, provided emotional support and patient education
- Admitted patient in timely and most detailed manner.
Education
Bachelors of Science - Nursing
Angeles University Foundation
Angeles City, Philippines03.2009
Skills
- Highly skilled and compassionate nurse seeking transition to customer service role Leveraging exceptional communication, problem-solving, and empathetic abilities, aim to provide outstanding customer support while utilizing healthcare background to deliver exceptional service
Additional Information
- Licensed Pennsylvania Registered Nurse #RN670687- Active
Timeline
Charge Nurse
San Francisco Nursing Center
09.2014 - 08.2015
Charge Nurse, Part-time
Pacifica Nursing and Rehabilitation
08.2014 - 07.2015
Charge Nurse
Alameda Healthcare & Wellness Center
03.2013 - 03.2014
Lead Staff Assistant/Driver/Case Manager
Life Steps Foundation, Inc
08.2009 - 08.2014
Bachelors of Science - Nursing
Angeles University Foundation
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