Michael Adgie
General Manager
Philadelphia
Summary
As a veteran of the hospitality industry for the past seven years there are few things that mean as much to me as being a part of a memorable dining experience. While I will always value my time and positions with the hospitality industry I eagerly set my sights on new horizons and the opportunity to do more within the food and service industry.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
General Manager
The Board and Brew
05.2025 - Current
- Built trust and maintained adaptability during differing services by communicating with staff, and directing a team of managers.
- Optimized the balance between sales and labor costs each week to reflect the needs of the business while maximizing profits.
- Supplemented all positions during times of crisis or emergencies in order to guarantee exemplary service each day.
- Completed inventory across various departments and ensured orders were scheduled in a timely manner.
- Conducted the overhaul of procedures and training amongst staff in order to maximize growth amongst staff and foster a stronger guest oriented environment within the business.
Assistant Manager
Attico Rooftop
05.2023 - 05.2025
- Coordinated day to day operations with responsibilities ranging from ensuring quality control of products, to the success of staff, to crisis management.
- Ensured employees were thoroughly trained on all procedures and products in order to ensure the set goals were met.
- Scheduled and spearheaded meetings amongst staff in order to resolve problem areas and cultivate new strategies to achieve the goals of the company.
- Cultivated guest relations throughout differing services, gathering feedback and utilizing pertinent information to create a dynamic and flourishing space.
- Organized a variety of private events with unique specifications and last minute adjustments, oftentimes in tandem with routine services.
FOH Manager
Brauhaus Schmitz
05.2021 - 11.2022
- Maintained the longstanding goals and standards of the establishment while growing a predominantly new team during periods of significant change.
- Built both a draft list and cocktail list that adapted and broadened in response to current trends, sales data, and elusive imports.
- Remained integral in the organization and execution of major organized events as manager as well as the years following my departure.
Education
BA - Criminal Justice
Temple University
05.2019
Skills
Operations management
Customer relationship
Team leadership
Project management
Performance improvement
Budget analysis
Interpersonal skills
Certification
RAMP Server/Seller Training (2025-05/2027-05)
Timeline
General Manager
The Board and Brew
05.2025 - Current
Assistant Manager
Attico Rooftop
05.2023 - 05.2025
FOH Manager
Brauhaus Schmitz
05.2021 - 11.2022
BA - Criminal Justice
Temple University