Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Alterio

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Summary

Dynamic pharmacist with extensive experience at Thrift Drug/Eckerd/Rite Aid, excelling in patient education and medication dispensing. Proven track record in reducing medication errors and enhancing customer satisfaction through exceptional communication and collaboration. Skilled in immunization administration and drug inventory management, committed to optimizing patient care and driving operational excellence.

Overview

44
44
years of professional experience
1
1
Certification

Work History

Pharmacist

Thrift Drug/Eckerd/Rite Aid
05.1981 - Current
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
  • Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
  • Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.

Abbott/Abbvie

AbbVie
09.1999 - 04.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Specialty Sales Representative

AbbVie
09.1999 - 04.2024
  • Maintained an in-depth understanding of industry regulations, ensuring compliance and minimizing potential risks for the company.
  • Streamlined internal processes for improved efficiency, allowing for more time spent on direct client interactions and relationship-building efforts.
  • Led educational workshops for potential clients, showcasing product benefits and positioning our company as an industry leader.
  • Utilized CRM tools effectively to track leads, maintain up-to-date client information, and ensure timely followups.
  • Collaborated with cross-functional teams to develop innovative solutions, enhancing product offerings and driving sales growth.
  • Expanded market share for specialty products through effective communication and negotiation skills.

District Manager

Medmax
09.1997 - 09.1999
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.

District Manager

Thrift Drug/Eckerd
09.1993 - 09.1997
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.

Education

Bachelor of Science - Pharmacy

Duquesne University
Pittsburgh, PA
05-1981

Skills

  • Customer service and communication skills
  • Prescription verification
  • Drug inventory management
  • Medication dispensing
  • Patient counseling
  • Patient education
  • Prescription filling
  • Patient education and counseling
  • Sales skills
  • Pharmacy inventory and recordkeeping
  • Pennsylvania and Maryland licensed pharmacist
  • Resolving complaints
  • Immunization administration
  • Continuing education
  • OTC recommendations

Certification

  • Licensed Pharmacist and Immunization Pharmacist

Timeline

Abbott/Abbvie

AbbVie
09.1999 - 04.2024

Specialty Sales Representative

AbbVie
09.1999 - 04.2024

District Manager

Medmax
09.1997 - 09.1999

District Manager

Thrift Drug/Eckerd
09.1993 - 09.1997

Pharmacist

Thrift Drug/Eckerd/Rite Aid
05.1981 - Current

Bachelor of Science - Pharmacy

Duquesne University

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Michael Alterio