Michael Bannon
Coatesville,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Automotive Recruiter
BMW NA
02.2022 - Current
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
- Implemented innovative sourcing strategies that led to the discovery of top talent in competitive markets.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Actively participated in industry conferences and networking events, keeping up-to-date on current trends and expanding professional network.
Automotive Transportation Specialist
Algar Ferrari Of Philadelphia
11.2021 - 02.2022
- Responsible for safely transporting vehicles
- Provide and maintain documentation for transport truck
- Deliver and familiarize clients with their new vehicles
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
- Attend and work dealer sponsored events
Parts Specialist
McLaren Philadelphia (RDS Automotive)
08.2014 - 11.2021
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Streamlined ordering processes for faster turnaround times, improving overall efficiency within the department.
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Implemented a new inventory management system, reducing waste and optimizing stock levels for increased profitability.
- Assisted customers in identifying the correct parts for their vehicles, ensuring optimal performance and reduced returns.
- Trained new employees on product knowledge, company policies, and effective sales techniques.
- Maintained a clean and organized work environment, adhering to safety guidelines and regulations.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Vehicle Transportation Specialist
McLaren Philadelphia (RDS Auto Group)
08.2014 - 11.2021
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
Customer Service Representative
RDS Automotive Enterprises
08.2014 - 11.2021
- Porsche, McLaren, Maserati, Lamborghini) of West Chester PA, Responsible/Manage Concierge Staff members
- Establish potential leads at dealer and brand events
- Manage Vehicle Inventory Logistics
- Responsible for direct communication between client and Senior Management
- Perform in-depth training of new employees in Corporate Standard Operating
- Procedures
- Responsible for daily Service Shop Equipment Inventory
- Prepare vehicles for Service repairs
- Complete/Verify initial vehicle inspection documentation for Service Orders.
Vehicle Service Porter and Vehicle
Sussex Imports, Honda
05.2009 - 08.2014
- Detailer
- Perform initial vehicle inspections
- Chauffeured Clients to and from Dealership
- Evaluate/Resolve Client complaints
- Instruct new Personnel in the use and care of the facility equipment
- Scheduling client appointments for vehicle pick-up & delivery
- Document/verification of new vehicle deliveries
Education
No Degree - Criminal Justice
Sussex County Community College
Newton, NJSkills
- Vehicle Service Concierge Manager and first Line Customer Service Representative
- Administrative experience in Inventory Control, Parts, and Servicing
- Outstanding organizational skills with experience in managing timelines and confidential material on new prospects and clients
- Experience with Microsoft Word, Excel, CDK (ADP
- Continually seeking responsibility, a challenging workload, with a strong background in troubleshooting and problem-solving skills
- Confirmed ability to accomplish tasks in both Solo and Team environments
- Established rigid flexibility, consistently able to adapt to new situations and changes
- Rapid absorption of new systems and Automotive Industry Technologies
Timeline
Automotive Recruiter
BMW NA
02.2022 - Current
Automotive Transportation Specialist
Algar Ferrari Of Philadelphia
11.2021 - 02.2022
Parts Specialist
McLaren Philadelphia (RDS Automotive)
08.2014 - 11.2021
Vehicle Transportation Specialist
McLaren Philadelphia (RDS Auto Group)
08.2014 - 11.2021
Customer Service Representative
RDS Automotive Enterprises
08.2014 - 11.2021
Vehicle Service Porter and Vehicle
Sussex Imports, Honda
05.2009 - 08.2014
No Degree - Criminal Justice
Sussex County Community College
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